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Director, Program Management, Product Accessibility


San Francisco, CA,US

As the Director of Program Management for Product Accessibility, you will combine exceptional project management skills with a passion and deep knowledge of accessibility to help your team make our products more inclusive and accessible. You’ll plan projects, define milestones, assess risks, create actionable insights, create processes, and ensure projects meet deadlines. You’ll harmonize the work of the technical accessibility team, while also working closely with Engineering, Product Management, User Experience (UX), and Ethical Use cross-functional partners, to drive team objectives and create innovative experiences.


Provide leadership and operational excellence across the Accessibility team and partner cloud teams to deliver the highest level of trusted, strategic counsel through project interactions.

Identify team needs for process, tools, documentation, and asset management, driving required changes to make sure technical accessibility leads are working at optimum efficiency.

Develop accessibility methodologies and metrics to build programs that scale across teams and allow technical accessibility leads to doing their best work.

Represent the Technical Accessibility Team in cross-functional collaborations with Engineering, Product Management (PM), and UX teams, ensuring effective collaboration and making sure interdependencies are understood and planned for.

Lead and collaborate with executives & leadership in key decision-making and orchestrate successful delivery for multiple accessibility-related projects simultaneously.

Preferred Qualifications

10-15 years of relevant industry experience in program management.

3+ years of experience leading accessibility programs within mature organizations and an understanding of how to maximize accessibility in team collaboration processes and tools.

Experience with operationalizing programs.

Strong strategic acumen.

Excellent communication, presentation, and analytical skills, and ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

Effectiveness in working across organizational boundaries to define, manage, and prioritize work.

Working knowledge of project management software, spreadsheets, Google Docs.



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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or

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