Product Designer – Accessibility Specialist (Bangkok-based, Relocation Provided)

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

We believe in making it easier for everyone to experience the world.

The interactive experience across travel is spectacularly shifting and our Product Design team is passionate about evolving our innovative experience to ensure Agoda is the best place for guests to book accommodations and our hotels have the best platform to showcase their properties. Our customers deserve experiences that cultivate their loyalty and make it easier to engage with all that is magnificent about Agoda!

As an Accessibility Specialist on our Design Systems team, you will evolve and maintain Agoda’s design systems, design language, UI components and design patterns, to comply with accessibility standards and best practices.

In this role, you’ll showcase your expertise in finding innovative accessibility solutions for all users and be an advocate for global digital accessibility. You will be expected to have a deep understanding of web accessibility guidelines and standards, such as the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA). You will use this knowledge to review our products for accessibility, incorporate accessibility best practices into our design system and to provide guidance and recommendations to our design and development teams on how to make our products more accessible.



What’s product design like at Agoda?

Typically, product designers at Agoda work alongside a product manager, web and app engineers, and cross-functional partners. Together we drive each part of Agoda, deliver solutions to problems and gather feedback directly from customers and internal partners.

As an Accessibility Specialist, you will be joining a team that is passionate about systematic design, organization, and building the most scalable solutions for our partners and stakeholders. We’re a large diverse team and look forward to welcoming a strong team-player.


Day to day, it looks like:

Enhance Agoda’s design systems, design language, UI components and design patterns, to comply with accessibility standards and best practices.
Partner with Design, Engineering and Product leaders to incorporate digital Accessibility at scale
Collaborate with partners across the company to identify additional Design System investments to enhance the creation of Accessible experiences
Effectively communicate accessibility findings, priorities, and design rationale in written form as well as verbally and visually to gain alignment and move the work forward.
Actively advocate accessibility to the wider product organization.
Help shape the design culture at Agoda that will ultimately impact the experience our customers have with our products and services
Perform accessibility audits and report on audit findings
Develop creative and innovative accessibility solutions that adhere to organization and WCAG guidelines



Product Designer – Accessibility Specialist at Agoda means you have a track record of:

3-5 years of Product Design experience
Designing for inclusive and accessible experiences is your area of expertise
A portfolio of work relating to design systems or a strong comprehension of how they work.
Experience in implementing Accessibility in UI components, including interoperability with Assistive Technologies
Excellent communications skills- Able to articulate and explain your ideas to other designers, engineers, product managers and other stakeholders
A strong growth mindset and team-player attitude
Proficient in WCAG evaluating and remediating user interface accessibility issues
Knowledge of Accessibility requirements (e.g., Web Content Accessibility Guidelines, WCAG)
Knowledge of Assistive Technologies on desktop and mobile platforms

Qualities we value in designers:

Effective articulation of ideas and design solutions
Expressing feedback with kindness and candor
Tolerance for ambiguity and healthy curiosity
Translation of quantitative & qualitative insights into design decisions
Contribution to our culture: motivation, optimism, quality, integrity



Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.





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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.