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Accessibility Analyst


Chicago, IL,US

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the-art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It's set up to be a global hub that cultivates innovation. Take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to communicate with your team around the globe! Our office helps us connect with each other like never before. Participate in monthly organized events, enjoy massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites. Needless to say, you’ll be lovin’ it here!

Job Description

McDonald’s strives to improve the usability and accessibility of its restaurant website and mobile application for all users, including those with disabilities. McDonald’s efforts to improve digital usability and accessibility are guided by the relevant portions of the Web Content Accessibility Guidelines and other existing recommendations. The McDonald's Global Digital Accessibility team is made up of accessibility professionals, each with a unique background.

This team has a diverse array of skills and expertise with personal connections to the disability community. We pride ourselves on being technically savvy, and also a safe space for education and advocacy. Our main goal is to help our internal and external partners create inclusive digital spaces. We are seeking an Accessibility Analyst to support the below initiatives:


Support the ongoing testing efforts using various forms of assistive technology. Our testers include individuals with disabilities who are native users of assistive technology.
Improve usability with hands-on accessibility testing within the software development lifecycle.
Undertake a brief initial assessment of products to determine appropriate testing and remediation approaches.
Produce understandable reports regarding accessibility issues and impacts.
Work alongside QA teams to ensure proper testing techniques and appropriate reporting.
Manage a diverse workload with strong problem-solving skills.
Demonstrate effective, appropriate, and consistent communication skills with understanding disability, accessibility, and inclusion.


Proven digital accessibility experience in the public or private sector required
Associates degree or higher preferred
Excellent time management and organizational skills
Strong experience with assessing digital products against WCAG 2.1 level AA (or most current version).
Strong understanding and use of CSS, HTML, and JavaScript
Fluent use of common assistive technology tools to support individuals who are blind or have low vision, predominantly NVDA, JAWS, and magnification tools (i.e., ZoomText) and mobile accessibility (VoiceOver, TalkBack, Magnification/Zoom)
General awareness and understanding of technical, legal, and compliance issues related to accessibility
Ability to work independently and in small groups effectively and efficiently
Self-motivated and proactive about work priorities alongside use of good judgment
Confident and able to work across different digital platforms

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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