Sr. UX Product Designer, Accessibility & Product Inclusion
San Jose, California,US
Great UX comes from seeing the micro and macro at the same time
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable — and valued — contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world, while gaining meaningful experience across a variety of disciplines.
About the role
Roku is looking for an Interaction Designer with significant experience in Accessibility and Product Inclusion who can help us craft easy-to-use and delightful experiences that support the diversity of our users and their needs.
Great user experiences come from people who have the vision to see the big picture on the macro side while still maintaining an incredible attention to detail on the micro side. More than ability to keep the vision while managing the minutiae: We need someone who can play three-dimensional chess on the axes of what our customers need, what our world-class engineers can produce, with the third axis being keeping things as elegantly easy as possible (and no more).
Roku has become famous for making sure each feature and product is as perfect as it can be - just look at our remote control or user interface - while still pushing the boundaries of what it means to watch TV. In order to help ship features and products, you will partner with product management and engineering leaders to innovate and deliver features and capabilities across the Roku platform, while maintaining the integrity and cohesiveness of our user experience. Great candidates are comfortable with ambiguity, though that isn't code for "sloppy." Even when you aren't sure, you should move forward precisely and quickly knowing that action creates its own certainty. And because everyone here is empowered, your performance at Roku tends to come from getting others to embrace your idea. It's the most collaborative people who can drop their ego in service of their customers and create the win-win of success for our customers.
You will partner with product management and engineering teams to innovate and deliver features and capabilities across the Roku platform, while maintaining the integrity and cohesiveness of our user experience.
What you'll be doing
Review our products, looking for accessibility and product inclusion issues and design changes to our features and design systems in order to make our products more accessible and inclusive
Partner with researchers to understand the needs, attitudes, emotions, and behaviors of our current and prospective customers and bring an inclusive lens to our product development by creating understanding and empathy around the diversity of user needs
Teach inclusive design principles and practices to designers and product managers
Partner with product managers, engineers, and cross-functional stakeholders to understand requirements and provide creative, thoughtful solutions
Explore a variety of design directions, analyzing the pros and cons of each
Design holistically to create a cohesive and coherent product experience, utilizing design patterns
Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, specs, and/or lightweight prototypes
Balance qualitative and quantitative data to make user-centered design decisions
Conduct and participate in design reviews with a range of stakeholders across the organization
Iterate designs based on user feedback and business needs
Advocate for prioritization of changes, refinements, and improvements to the user experience
We're excited if you have
6+ years of relevant industry experience as an interaction designer
Significant experience with accessibility standards, accessibility features, and inclusive design practices
Experience collaborating with teams of designers, researchers, product managers, and engineers throughout the design process and creating artifacts to document the design and user experience
Experience designing across multiple platforms
Excellent communication, facilitation, presentation, interpersonal, and analytical skills
Excellent problem-solving skills and relentless attention to detail
Strong project management skills with the ability to define, plan, and lead projects forward
Proficiency in UX Design tools such as Sketch, Figma (or similar) to create user interfaces
Portfolio highlighting multiple projects demonstrating user-centered design solutions with measurable outcomes (include online portfolio link with resume)
Master's degree in Design, Computer Science, Human-Computer Interaction, or a related field
Skills in communicating and influencing product strategy
Familiarity with technical constraints and limitations as they apply to designing for TV
Our unique culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
Hear from one of our leaders
Or hear directly from dozens of our Roku staff around the world.
Making the complex easy to use is what we work on every day. If that sounds like where you'd like to spend your time, we have a few other similar UX/UI roles at Roku at the moment.