Assistive Technology Coordinator

Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.
The purpose of the Assistive Technology Coordinator position is to coordinate and provide assistive technology and information accessibility services necessary to ensure equal access by students with disabilities to Towson University's programs and activities. This position is also responsible for overseeing a caseload of students registered with Accessibility and Disability Services (ADS) with a focus on serving students requiring assistive technology.

Responsibilities and Duties

Duties for the Assistive Technology Coordinator include, but are not limited to the following:

Coordinates accommodations involving assistive technology software and hardware and alternative text conversions for ADS; provides coordination of all alternative format requests for course related materials, including acquiring books and permissions from publishers as well as conversion of print and electronic materials to accessible formats; manages the use of all assistive technology including devices/hardware and software licenses; and trains and supports students in the use of assistive technologies as needed
Develops and maintains a caseload of students with a focus on students needing assistive technology; conducts in-depth interviews with incoming and transfer students and evaluates psycho-educational, neuropsychological, psychological, medical, and other related documentation to determine student eligibility for disability services and accommodations; develops, monitors, and adjusts individual accommodations as appropriate; documents a summary of student meetings and contacts in ADS electronic database
Keeps abreast of best practices and legal requirements pertaining to assistive technology and accessibility issues and strives to align ADS and campus policies and practices to those standards; collaborates with faculty/staff in planning proactively for accessible information and technology for students with disabilities, as well as troubleshoots to resolve accessibility barriers in course content and university programs
Oversees the use, repair/replacement, and updating of technology in the ADS Testing Center and accessibility stations and Cook Library; researches and recommends upgrades for assistive technology; coordinates with the Office of Technology Services (OTS) for installation and maintenance and upgrade of technologies as needed; assists with maintaining the ADS website in accordance with web content accessibility guidelines (WCAG) 2.0 or current guidelines; maintains ADS Blackboard community with up-to-date resources, policies and information
Conducts workshops/presentations to increase knowledge of assistive technology, accessibility, and other disability related information. This includes training for faculty/staff on creating accessible course materials and utilizing accessible classroom technologies and learning management systems and training for students on both accommodation based assistive technology and universally available programs; liaises with campus partners (including, but not limited to OTS, ADA Coordinator, Cook Library staff, and FACET) to advance university initiatives related to accessibility and technology across campus
Coordinates ADS’s representation at university events, including new student and transfer student orientations, admissions events, and commencement
Assists in the coordination and implementation of various ADS programs, such as Delta Alpha Pi Honor Society, Peer Mentoring, Workforce Development, and disability awareness programming in collaboration with the Center for Student Diversity
Provides support to the ADS Testing Center by assisting with managing testing appointments and proctoring arrangements during busy periods, such as mid-terms and final exams; collaborates with the Testing Coordinator to ensure that tests are administered according to each student's approved accommodations in accordance with established testing protocols and faculty instructions
Performs other duties as assigned

The work hours for this position may include occasional evenings and weekends.

Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Qualifications and Skills

Required Qualifications:

Bachelor’s degree in special education, psychology, counseling, occupational therapy, speech language pathology, rehabilitation counseling, social work or a related field
Two years of related professional experience
Ability to evaluate disability documentation and apply information to determine appropriate accommodations and services
Ability to effectively engage with college students with disabilities
Demonstrated ability to work as part of a team
Knowledge of various forms of assistive technology and their application in creating accessibility in higher education
Knowledge of disabilities, as well as Section 504, ADAAA and FERPA laws
Strong oral, written, and communication skills

Preferred Qualifications:

Master's degree
Education and experience directly related to working with individuals with disabilities in a higher education setting
Knowledge of study, time management, and organizational skills
Ability to present effectively to diverse groups of individuals

Salary and Benefits

$56,000 annually and full University benefits that include annual leave, up to 15 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission.