Senior Specialist, Global Digital Marketing

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Global Digital Marketing

The mission of the Global Digital Marketing team is to empower marketing teams around the world with cutting-edge digital marketing solutions and strategic innovation. We provide leading MarTech, create innovative digital platforms, offer activation services, and consult on forward-thinking strategies and ideas.

The role of senior specialist, Global Digital Marketing (Accessibility) is to set and ensure adoption of digital accessibility best practices across Integrated Marketing & Communication organisation. They will act as the team SME for Accessibility and support innovation sprints for new digital solutions to ensure best in class standards.

The role requires collaboration and confidence in communicating to regional and local marketing teams across the organisation. As well as ensuring our strategies and practices for digital accessibility align with the vision and standards set by Mastercard’s Accessibility Director.
Responsibilities

• Stay up to date on latest global technical accessibility standards like WCAG.
• Educate cross functional partners on accessibility best practices for digital channels, walk them through the gaps and collaborate with them to resolve issues to closure.
• Review designs/concepts early in the development process and provide Accessibility feedback.
• Review/test a wide range of products, websites, tools, content, prototypes and materials to ensure compliance with legal requirements, Accessibility standards (WCAG) and common assistive technologies.
• Document and communicate results and recommended improvements to drive best practice
• Help setup processes to report accessibility health based on data, feedback and user research.
• Work with cross functional partners to develop systems that are impactful for the people we serve.
• Participate in the creation of processes, procedures, and documentation related to accessibility.
• Contribute to the centralized hub of Accessibility resources enabling learning for all employees.
• Conduct office hour sessions to provide accessibility guidance to development teams and agencies.
• Drive innovation in the Accessibility space to stay cutting-edge and a force for good.
• Be an influential voice internal and provided inspiration, training and thought leadership
• Primary point of contact to work with our Global accessibility lead within Mastercard and our accessibility agency partner
• Define authoring standards and guidelines for websites to avoid major accessibility issues
• Partner with development team to prioritize issues that’s must be remediated
• Keep up to date on accessibility best practices within the indsutry

Qualifications

• BS Degree in Computer Science, Psychology, or related field/equivalent experience required.
• 4+ years of prior work experience in the field of Accessibility.
• Working knowledge of leading Assistive Technologies such as JAWS, NVDA, ZoomText, Dragon, VoiceOver, TalkBack, Bluetooth keyboards etc.
• Strong understanding of HTML/CSS and how to build web pages.
• Working knowledge of the fundamentals of JavaScript.
• Demonstrated knowledge of Accessibility Standards and Laws, domestic and international – with the ability to apply them to design patterns.
• Ability to autonomously conduct research into emerging technologies and trends, standards, and products as required to fulfill the responsibilities of the position.
• IAAP WAS certified

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.