Senior Front End Engineer - Accessibility

THE TEAM : Marketplace Engineering

You will be joining the diverse London team of dedicated, highly skilled engineers, collaborating with engineers across the US and Europe. As a Lead Front end Engineer at Ticketmaster, you will be responsible for analysing, coding, and maintaining the next generation of fan-facing services for Ticketmaster, the global leader in ticket management for large-scale sports and entertainment. You will work closely with other engineers, product owners and managers, and representatives from the business, to deliver unique, high quality, efficient, maintainable, and easy to use services. The software you will work on will be used by millions of people worldwide.

A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances while connecting more passionate fans to these events. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices, and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.

THE JOB

You will be working on our marketplace platform, which is a React application using Next.js, built with performance, flexibility and stability in mind. You will be accountable for delivering high quality, maintainable and performant solutions. You must think about solving user experience and technical problems and the long-term maintenance and cost of change of software solutions.

You take the initiative, solve problems, and eliminate roadblocks. You work under limited supervision with minimal day-to-day direction. Actively participating in overall solution and complex architectural design. The programs you create help Ticketmaster be more efficient and provide a high level of service excellence so we can remain the number one ticketing company in the world. It is an exciting time to join Ticketmaster as we are working towards aligning our technologies and products globally.

As a Lead Engineer you have gained extensive knowledge and technical expertise of the in-house developed applications and are able to participate at a high level. You are able to identify root causes, beyond treating symptoms and are able to suggest solid solutions. You will be accountable for delivering high quality, maintainable and performant End User Experience solutions and have expertise on the majority of technologies used by the team. The programs you create help Ticketmaster be more efficient and provide a high level of service excellence so we can remain the number one ticketing company in the world.

WHAT YOU WILL BE DOING

Work together with Principle Developer to suggest the right course of action to solve the problems at hand based on the architectures and best practices.
Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand (UX / Design / Product / PMO…etc.).
Focus on building software, keeping in mind the main principles of performance, flexibility, and platform scalability.
Ensure code is reliable, maintainable and fully tested.
Focus on accessibility to ensure the site is inclusive of all our fans.
Maintain, adopt and suggest code standards, patterns and best practices through pairing and code reviews.
Have expert troubleshooting techniques and resolve problems as they occur.
Actively participate in gathering and validating technical requirements for the project.
Influence with technical recommendations outside the immediate team.
You will offer leadership and mentorship for a small team
Seek opportunities to try out new ideas and solutions.
Refactor code when needed.

WHAT YOU NEED TO KNOW

You have expert knowledge of JavaScript, common design patterns and gotchas of the language
You are up to date with the latest standards.
You have expert knowledge of React and common libraries and frameworks in the React ecosystem such as Redux and Next.js
You have expert knowledge of debugging and measuring performance of JavaScript applications.

CSS

You possess advanced understanding of Progressive enhancement as a design philosophy and deliver a first-class experience in restricted scenarios, serving up essential content and functionality to everyone and adding optional features as needed.
You have expert knowledge of the various layout specs such as flexbox and grid.
You will be able to architect a highly flexible CSS architecture with theming at its core.
You have advanced experience with cross-browser and device testing
You have experience working on/with a design system, preferably a CSS-in-JS one

Accessibility

You understand the importance of Accessibility and champion standards’ compliance.
You will be able to liaise with design and UX to ensure accessibility is considered from the start of the development process.
The components you build will be accessible for everyone, including those with the need to use assistive technologies.
You are able to use tools to audit and fix accessibility issues and suggest improvements to the rest of the team.

Automated Testing

You have expert experience writing both unit and integration tests using libraries such as ‘react-testing-library’.
You have expert experience writing end-to-end tests, Cypress preferred but not essential.
You have experience setting up testing frameworks and are able to share with the team the pros and cons of different types of testing (unit, integration, e2e, etc.).

YOU

Working Professionally: You set high standards, committed to meeting customer needs, understand others' perspectives and seeks to make incremental improvements to performance.
Working to Achieve Results: You show willingness to learn, are organised and methodical, monitoring progress of work and present yourself confidently.
Working with others: You work cooperatively with colleagues, communicate clearly, accept and adapt to change
Working Innovatively: You will be proactive and suggest improvements to improve delivery or service. Make connections, patterns and encourages a creative environment and aligns actions with wider goals and models.

NOTE: To work from a Ticketmaster office, full COVID-19 vaccination will be required subject to any legally valid exemptions.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.