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Digital User (UX) Accessibility Analyst


Birmingham, AL,US

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description

At Regions, the Digital User Experience (UX) Accessibility Analyst works as an active partner throughout the digital product lifecycle to provide customers and prospective customers with an inclusive experience regardless of the customers ability to view our content. This role is responsible for creating an inclusive experience by providing guidance to improve usability and accessibility for customers and prospective customer that use assistive technologies.

Primary Responsibilities

Collaborates with Designers, Developers, Content Specialists, Subject Matter Experts, Technology and Line of Business partners to influence product development
Develops guidelines for architects, designers and developers to aid in compliance with the current version of the Web Content Accessibility Guidelines (WCAG)
Provides accessibility expert guidance to UX Design, UX Content, UX Engineers and Technology developers
Supports Procurement by participating in third party tool reviews to assess Americans with Disabilities Act (ADA) Compliance and identify potential issues onboarding new tools
Engages in quality audits and assist with remediation roadmaps where necessary
Conducts accessibility testing for enterprise digital using manual and automated methods for desktop and mobile applications
Uses assistive technologies to evaluate digital properties
Assesses level of conformity to WCAG standards and assign a severity level of issues that are uncovered
Manages and prioritizes critical ADA defects
Troubleshoots accessibility issues and provide the necessary HTML, CSS and JavaScript changes for remediation as needed
Communicates findings and recommendations in a variety or mediums (video, screen cast, confluence)
Reviews and approve accessibility JIRA tickets in SAFE
Provides project-based team training for ADA awareness, implementing solutions and to ultimately foster innovation through accessibility
May train internal Accessibility Analysts in order to standardize methodologies, systems and processes

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.


Bachelor’s degree in design, computer science, information sciences, psychology, human factors, HCI, or related field
Six (6) years experience performing accessibility testing
Experience testing native Mobile Apps for Accessibility
Experience using ADA tools JAWS, NVDA, iOS VoiceOver, Android Talkback, WAVE, AXE
Experience with ARIA markup, knowledge of JavaScript, semantic HTML
In depth knowledge of ADA standards (WCAG)

Skills And Competencies

Ability to evaluate improvement opportunities through continuous monitoring
Ability to work within Agile/Scrum/SAFe development methodologies
Demonstrated ability to work as part of a collaborative team to listen effectively, to respect others’ perspectives and contributions, and to offer and accept feedback openly
Experience creating influential relationships with cross-functional teams including development and product management within and across product groups
Strong written, presentation and verbal communication skills

Position Type
Full timeLocation DetailsRiverchase OPS CenterLocation:Hoover, Alabama
Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

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