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Senior Accessibility Analyst

JP Morgan Chase

Chicago, IL Or Columbus, OH Or Wilmington, DE,UNITED STATES

We are looking for a Senior Production Analyst within the Public Site Accessibility QA Digital team. The ideal profile is sensitive to the electronic communications access needs that people with disabilities have and has experience using established testing methods for verifying accessibility requirements.



The Senior Production Analyst is responsible for verifying adherence to W3C WCAG 2.1 standards as well as compliance with Section 508 of the U.S. ADA, and other accessibility-related laws. This position will also work as a contributor in defect remediation, project deliverable reporting, and testing public-facing web pages for the Content Production Team and development story testing.

As a Senior Production Analyst you will be responsible for the following:

Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods and software that ensure accessibility for all customer facing web pages.
Understanding the interfacing applications, test environments and our tools and methodologies.
Knowledge of HTML, CSS, JS.
Communicating ADA issues and code-based solutions.
Communicating effectively with business units, IT Development and other support staff on testing timelines, deliverables, status and other information.
Ability to interpret quality audits, drive improvements and change, and facilitate test methodology discussions across the business unit.
Working in partnership with the larger Content Production Team, development team, and the Accessibility SMEs, support defect documentation, backlog tracking, and assist in solving quality assurance issues.
Participate in review of standards, tools, and process.
3-5 years of quality assurance experience (system testing, planning/coordinating test activities, overseeing test case development and defect resolution, use of AEM or JIRA).
Planning and coordinating test activities.
Defect resolution.
AEM/JIRA.
Experience working with Assistive technology (AT).
JAWS, NVDA, VoiceOver, TalkBack screen readers.
Browser Accessibility Analyzers.
Color Contrast Analyzer.
Knowledge of Section 508 of the U.S. ADA Section 508 and W3C WCAG 2.1 standards.
Strong communication, critical thinking, and creative problem-solving skills required.
Ability to work with a sense of urgency and attention to detail.
Ability to work independently, in a team, and with/without direction is imperative.
Bachelor’s Degree in Information Technology, Human Computer Interaction, or a related discipline. A Master’s degree is not required but is a plus.
Designing for Accessibility experience preferred.

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