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Product Manager, Accessibility (REMOTE)

SANS Institute

Austin, TX,US

About SANS

SANS Institute (SANS) was established in 1989 as a cooperative research and education organization. In the next 25 years, it grew to become the most trusted and, by far, the largest source for information security training and security certification in the world reaching more than 300,000 security professionals around the world today, with around 60,000 having been granted Global Information Assurance Certification (GIAC) security certifications – the leading certification that provides assurance to employers that their people and prospective hires can actually do the job. At the heart of SANS are the many security practitioners – from auditors and network administrators to chief information security officers, all sharing the lessons they learn and jointly finding solutions to the challenges they face – in varied global organizations from corporations to universities working together to help the entire information security community.


Join the SANS Team

At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the “bad guys” (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).


Summary of Position
We are looking for an experienced product manager with accessibility expertise, global customer empathy, excellent communication skills, and the ability to manage parallel solution streams effectively. As the Product Manager, Accessibility you will help improve accessibility across the full line of SANS products and experiences. You will also assist in the coordination and monitoring of accessibility progress for products. You will work with product development and SANS businesses to help identify and scope accessibility features and to maintain and support SANS’ standards for accessibility.


Key Responsibilities

Identifying and prioritizing accessibility needs supporting contracts and sales cycle and act as SME when responding to RFPs
Identifying, scoping, and driving cross‐functional accessibility improvements throughout SANS experiences, content and learning delivery products
Define and maintain the VPAT for SANS experiences, content, and learning delivery products
Defining technical requirements and driving the delivery of accessibility tooling solutions
Creating and evangelize best practices to drive the adoption of accessible practices in the product development organization
Managing the technical roadmap, backlog, and technical debt related to accessibility
Fostering relationships between internal teams and technical partners
Ensure product readiness and solution launches are seamless and measured
Manage and coordinate with external accessibility vendors
Provide consulting / guidance for other projects/products as to technical product architecture and capabilities.
Additional responsibilities as assigned.

Core Skills and Behaviors
Building Relationships / Leading Change / Business Acumen / Listening / Communication / Manage and
Grow Talent / Conflict Resolution / Navigating in a Virtual Environmental / Operational Excellence /
Customer Focus / Problem Solving / Influencing / Results Driven / Leadership / Self‐Awareness


Skills, Experience, and Education

Bachelor’s degree or equivalent experience in product-driven businesses
5+ years of professional experience with 3+ years building and launching consumer products
Excellent communication and presentation skills
Deep understanding of Section 508 and WCAG 2.1 accessibility standards and solutions
A proven track record of delivering solutions working across multiple teams
Strong initiative to find ways to improve solutions, systems and processes
Experience working with Agile software practices or Lean principles
Comfortable working in a virtual organization with some travel, when re‐instated
Fluent in English, particularly in written communications

Reporting Relationships
This position will sit in the Product Development organization and report to the Head of Product Development.


Work Environment
The right candidate will need to be comfortable working in a remote work environment.


Equal Opportunity Employer:

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

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