Back to all jobs

Accessibility QA Tester


Seattle, WA,US

Accessibility QA Tester

Engineering & Tech Operations | Seattle, Washington

Our agreement with employees

DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

The team

Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position

The Accessibility QA Tester will be responsible for identifying and suggesting potential solutions for accessibility barriers based on the W3C WCAG 2.0 and WCAG 2.1 standards as well as compliance with the ADA, Section 508, and other accessibility related laws. This person also contributes to efforts aimed at delivering accessible apps/content on websites, mobile platforms and documents like PDFs.

This person should be knowledgeable in a variety of common electronic communication accessibility barriers for people with hearing, physical, speech, cognitive, and vision disabilities. In addition, the Accessibility QA Tester will conduct comprehensive accessibility testing based on the WCAG 2.0 Level A & AA Success Criteria and federal requirements using the following methodologies: visual analysis; automated scans; screen reader reviews; color sampling; keyboard-only testing; browser plug-ins; and code reviews.

We are looking for an individual with compassion, empathy and a strong desire to make DocuSign an enjoyable and compelling experience for all.

This position reports to the Lead Accessibility Engineer/SME.


Deliver clear, detailed, and well-written assessments of DocuSign features and apps
Interface with internal PMs, Devs, QA, Design and our partners to explain accessibility barriers and potential solutions in everyday language as well as technical language
Prioritize issues based on factors such as severity, quantity, user impact, and difficulty
Perform accessibility analysis on mockups and wireframes to identify potential barriers and violations
Raise issues proactively that might impact delivery commitments
Teach and evangelize accessible coding, design, QA and practices throughout DocuSign
Research new features and technologies
Basic Qualifications

BA/BS degree or equivalent work experience
1+ years industry experience in Accessibility Testing
This role is not eligible for sponsorship or OPT
Preferred Qualifications

Certified IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS)
Curiosity and ability to learn new technologies and tool sets
Experience with JAWS, NVDA and VoiceOver screen readers (PC, Mac and iOS experience)
Extensive knowledge of WCAG 2.0, WCAG 2.1, Section 508 and ADA guidelines
Extensive knowledge of ARIA
Knowledge of JavaScript, CSS, HTML
Excellent attention to detail and ability to handle multiple projects
Strong communication, critical thinking, and creative problem-solving skills
About us

DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the discussion and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

Related Accessibility Jobs

Back to all jobs