Web and Digital Communications Accessibility Coordinator

Position Details

Position Details

The Office of Public Information and Publications at The University of Tampa is seeking a Web and Digital Communications Accessibility Coordinator to assist with web content, social media and other digital marketing assets, as needed, to assist in effectively communicating the university’s identity, mission, key messages, and programs/resources to all internal and external audiences, including key stakeholders. The position will provide technical leadership, expert guidance, coordination, and support to the institution’s departments and programs in their use of the web, with a focus on promoting, assessing, and maintaining web accessibility. The position will also oversee web and digital accessibility, and will spearhead a major university initiative to remediate UT’s digital accessibility in the short term, and maintain and strategize UT’s digital accessibility in the long term. Under the supervision of the Web Communications Manager, this position will ensure an accessible online user experience, while maintaining quality and branded content.

Responsibilities

Initially the position will focus on web accessibility and remediation of UT’s digital presence. Once initial remediation is complete, duties will shift slightly to focus on maintaining web accessibility as one part of an overall effort to support web content enhance users’ overall online experience. The position assures accessibility of the campus website for all users.

Web Accessibility Consultation and Training

Implement accessibility guidelines, best practices and standards across webpages, software systems and online materials to ensure compliance with federal ADA standards (section 508), WCAG 2.0 AA and WAI-ARIA 1.0.
Maintains compliance with state and federal laws regarding accessibility issues and assures the accessibility of campus web contents by providing training in and documentation for accessible design and alternative formats.
Reviews and monitors web-based content for accessibility regulations’ compliance.
Perform regular accessibility audits of institutional websites and web applications.
Remediate WCAG 2.0 A and WCAG 2.0 AA errors and warnings on website identified by manual and automated audits.
Create accessibility reports and analyze performance.
Perform accessibility evaluations for websites and applications under consideration for purchase and deployment.
Work with vendors to implement accessibility features for web applications and software.
Evaluate accessibility of third-party vendor platforms that host institutional content.
Troubleshoot, evaluate and recommend assistive software and hardware.
Work in collaboration with the Information Technology and Security, Educational Technology and Disability Student Services and the other departments.
Test site on multiple platforms and devices for usability.
Develop and implement outreach and training on accessibility standards to a wide variety of audiences, including web content contributors, developers, staff and faculty. This position will also be a resource for faculty who are using the web to deliver instructional materials.
Develop webinars/online training materials, presentations and manuals.

Web Content Support

Produce and maintain quality, accessible website content for external and internal audiences as needed, including online documents such as PDF’s, eBrochures and Word documents.
Monitor website for inaccessible content, outdated information, broken links, and technical issues and work to correct them.
Maintain the institution’s web accessibility website.
Review and monitor webpages for search engine optimization (SEO) performance and intuitive site navigation and make recommendations on ways to increase performance.
Assist departments with support consultation requests.
Contribute in the overall effort of assisting departments with organizing, refining, and proofing their content for web presentation and provide constructive feedback for enhancements.
Assist with content migration to new web systems, when needed.

Digital and Social Media Support

Contribute to the overall social media strategy by assisting with the creation, scheduling and planning of social media posts, video storytelling and other accessible content for online delivery via social media, digital advertising, email and print.
Work closely with Admissions and Development and University Relations to contribute to digital marketing, social media advertising and campaigns efforts. Attend events as needed, occasionally on evening or weekends.
Assist with consulting staff members on social media efforts.
Provide support in grasping target markets, demographics, and segmentation to ensure relevant marketing messages are delivered to the appropriate audience and are consistent with the UT brand.
Manage student employees, as necessary, for web and digital communication needs.

Qualifications

Education

Bachelor’s degree or equivalent combination of education and experience.
Web Accessibility (WCAG 2.0 AA) training preferred.
Coursework in communications, marketing or public relations is preferred.

Experience

Two years of web and digital media experience on a marketing or communication team.
Experience with web accessibility analysis, design, and development experience.
Experience working effectively in highly collaborative, team oriented environments.
Experience in a higher education environment preferable.
Experience working with common hardware and software tools including accessibility scan tools, web content management systems, graphic design software, Adobe suite software, Google Analytics, social media platforms and advertising tools, etc.

Knowledge/Skills/Abilities

Knowledge of disability law, including but not limited to, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act and Title II.
Extensive knowledge and experience with web accessibility standards and guidelines to ensure compliance with Web Content Accessibility Guidelines (WCAG 2.0 AA) and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 techniques for web content.
Extensive knowledge and experience with web technologies (HTML/CSS, JavaScript, Xml, and web content management systems).
Extensive knowledge and experience with assistive technologies (JAWS, VoiceOver, Dragon NaturallySpeaking, etc.).
Experience with accessibility audit and quality assurance tools and processes.
Familiarity with scripting languages desirable (.NET).
Ability to implement accessibility best practices across webpages.
Experience working with vendors.
Strong organizational and project management skills.
Effective written and oral communication skills.
Demonstrated ability to work and solve problems to effectively and independently lead projects to completion.
Demonstrated ability to establish and maintain effective working relationships with individuals and groups and to work successfully as a member of a team.
Ability to identify program, organization, system and/or client needs to resolve highly complex problems.
Knowledge of effective online marketing and communications best practices.
Demonstrated knowledge of modern practices in user experience design, information architecture and usability studies and surveys.
Knowledge of social media platforms and trends (Facebook, Twitter, Instagram, Snapchat, LinkedIn, YouTube, etc.)
Knowledge of web design, with an eye for photography and graphic design.
Knowledge of or the ability to learn quickly The University of Tampa software programs such as Workday and Microsoft Office.
Willingness to embrace new technologies and innovative organizational practices.

Responsibilities

Initially the position will focus on web accessibility and remediation of UT’s digital presence. Once initial remediation is complete, duties will shift slightly to focus on maintaining web accessibility as one part of an overall effort to support web content enhance users’ overall online experience. The position assures accessibility of the campus website for all users.

Web Accessibility Consultation and Training

Implement accessibility guidelines, best practices and standards across webpages, software systems and online materials to ensure compliance with federal ADA standards (section 508), WCAG 2.0 AA and WAI-ARIA 1.0.
Maintains compliance with state and federal laws regarding accessibility issues and assures the accessibility of campus web contents by providing training in and documentation for accessible design and alternative formats.
Reviews and monitors web-based content for accessibility regulations’ compliance.
Perform regular accessibility audits of institutional websites and web applications.
Remediate WCAG 2.0 A and WCAG 2.0 AA errors and warnings on website identified by manual and automated audits.
Create accessibility reports and analyze performance.
Perform accessibility evaluations for websites and applications under consideration for purchase and deployment.
Work with vendors to implement accessibility features for web applications and software.
Evaluate accessibility of third-party vendor platforms that host institutional content.
Troubleshoot, evaluate and recommend assistive software and hardware.
Work in collaboration with the Information Technology and Security, Educational Technology and Disability Student Services and the other departments.
Test site on multiple platforms and devices for usability.
Develop and implement outreach and training on accessibility standards to a wide variety of audiences, including web content contributors, developers, staff and faculty. This position will also be a resource for faculty who are using the web to deliver instructional materials.
Develop webinars/online training materials, presentations and manuals.

Web Content Support

Produce and maintain quality, accessible website content for external and internal audiences as needed, including online documents such as PDF’s, eBrochures and Word documents.
Monitor website for inaccessible content, outdated information, broken links, and technical issues and work to correct them.
Maintain the institution’s web accessibility website.
Review and monitor webpages for search engine optimization (SEO) performance and intuitive site navigation and make recommendations on ways to increase performance.
Assist departments with support consultation requests.
Contribute in the overall effort of assisting departments with organizing, refining, and proofing their content for web presentation and provide constructive feedback for enhancements.
Assist with content migration to new web systems, when needed.

Digital and Social Media Support

Contribute to the overall social media strategy by assisting with the creation, scheduling and planning of social media posts, video storytelling and other accessible content for online delivery via social media, digital advertising, email and print.
Work closely with Admissions and Development and University Relations to contribute to digital marketing, social media advertising and campaigns efforts. Attend events as needed, occasionally on evening or weekends.
Assist with consulting staff members on social media efforts.
Provide support in grasping target markets, demographics, and segmentation to ensure relevant marketing messages are delivered to the appropriate audience and are consistent with the UT brand.
Manage student employees, as necessary, for web and digital communication needs.

Qualifications

Education

Bachelor’s degree or equivalent combination of education and experience.
Web Accessibility (WCAG 2.0 AA) training preferred.
Coursework in communications, marketing or public relations is preferred.

Experience

Two years of web and digital media experience on a marketing or communication team.
Experience with web accessibility analysis, design, and development experience.
Experience working effectively in highly collaborative, team oriented environments.
Experience in a higher education environment preferable.
Experience working with common hardware and software tools including accessibility scan tools, web content management systems, graphic design software, Adobe suite software, Google Analytics, social media platforms and advertising tools, etc.

Knowledge/Skills/Abilities

Knowledge of disability law, including but not limited to, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act and Title II.
Extensive knowledge and experience with web accessibility standards and guidelines to ensure compliance with Web Content Accessibility Guidelines (WCAG 2.0 AA) and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 techniques for web content.
Extensive knowledge and experience with web technologies (HTML/CSS, JavaScript, Xml, and web content management systems).
Extensive knowledge and experience with assistive technologies (JAWS, VoiceOver, Dragon NaturallySpeaking, etc.).
Experience with accessibility audit and quality assurance tools and processes.
Familiarity with scripting languages desirable (.NET).
Ability to implement accessibility best practices across webpages.
Experience working with vendors.
Strong organizational and project management skills.
Effective written and oral communication skills.
Demonstrated ability to work and solve problems to effectively and independently lead projects to completion.
Demonstrated ability to establish and maintain effective working relationships with individuals and groups and to work successfully as a member of a team.
Ability to identify program, organization, system and/or client needs to resolve highly complex problems.
Knowledge of effective online marketing and communications best practices.
Demonstrated knowledge of modern practices in user experience design, information architecture and usability studies and surveys.
Knowledge of social media platforms and trends (Facebook, Twitter, Instagram, Snapchat, LinkedIn, YouTube, etc.)
Knowledge of web design, with an eye for photography and graphic design.
Knowledge of or the ability to learn quickly The University of Tampa software programs such as Workday and Microsoft Office.
Willingness to embrace new technologies and innovative organizational practices.

Required Attachments

Please be sure to attach all required documents listed below in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application. Though the attachment box is labeled as “CV/Resume”, more than one attachment may be uploaded.

1. Cover letter

2. Resume

Work Schedule

Monday-Friday, 8:30 a.m. to 5:00 p.m.

Summer: Monday-Thursday, 8:00 a.m. to 5:30 p.m.

Occasional evenings and weekends may be required.

Submission Guidelines

To receive full consideration for employment with The University of Tampa, please be sure to submit/upload required documents for this position at time of application submission. Required documents should be submitted in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application.

Background Check Requirements

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.

Additional Information

This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.