User Experience Designer - Investigations, VP

Are you looking for Full-time work?
We are the Employee Experience Corporate Technology (EECT) design team in JPMC's User Experience (UX) Center of Excellence. The ideal candidate will operate as the UX lead for high profile and priority applications - responsible for delivering best in class solutions in collaboration with UX researchers, UX Designers and supporting User Interface (UI) Designers.

We are looking for a highly creative, passionate, and driven user experience designer to join our team focused on the (Compliance) applications to create a better experience for our global network of employees. We are looking for someone with extensive digital and usability design experience that can be a great partner to both business and technology teams. You combine exceptional craft in working through the details of a visual design with good problem-solving and communication skills. You are a master with Figma and you can draw quick wireframes to communicate ideas.

You are at your best when collaborating with other designers, researchers, product managers, and developers to create designs that marry the best of user, business + technology thinking.

You are detail oriented. You empathize and advocate for the user. Sound like you? Great, read on for what is involved.

Job Responsibilities

Collaborate with project teams comprised of business and technology stakeholders at all levels
Create wireframes, user interface design and prototypes using modern design tools
Share your work with designers, developers, and stakeholders across multiple teams
Participate in user research and partner with internal researchers
Provide solutions for applications that aggregate data from multiple sources
Collaborate with other user experience designers and researchers offering advice and constructive feedback on design/usability review


Required qualifications, capabilities and skills

Previous in depth experiences as a designer for enterprise software, responsive web applications, mobile apps, and defining in-house style guides & documenting standards.
Experience with modern design tools - Figma, Sketch, Invision, or equivalent.
Strong understanding and commitment to usability and user-centered design principles/methods; including experience in a variety of usability evaluation techniques such as usability testing, contextual interviews, and heuristic evaluations
Strong understanding of Web Content Accessibility Guidelines (WCAG 2.0) and assistive technologies (JAWS, NVDA, Zoomtext), and proven track record of incorporating into your day-to-day work.
General understanding of the capabilities of modern web application technologies: HTML, CSS, Javascript, Angular, Bootstrap, LESS/Sass, React.
A11y knowledge/experience.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans