Digital Technology Accessibility Domain Leader
Bank of America
Charlotte,US
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
We are seeking an experienced Digital Accessibility Domain Leader responsible for driving technology accessibility across the enterprise. This leader provides strategic direction, guidance, and oversight for the design, development, testing of applications, tools, and systems.
They excel at building strong relationships across technology, business and corporate support teams, balancing risk and reward, and fostering innovative, forward-thinking solutions.
This role requires the ability to lead, communicate and influence executives, manage confidential information and embed accessibility as a core capability across the enterprise.
Key Areas or work/responsibility:
Leads enterprise technology accessibility initiatives, including strategy, prioritization, funding decisions
Chair and manage a cross-functional accessibility governance council and sub-councils to set policies and monitor market & lead trends
Cultivate and maintain strong relationships with internal and external technology stakeholders across accessibility topics and trends
Lead employee usability forum to ensure accessibility feedback informs design, develop and testing
Leverage existing control and metrics to assess, monitor and continuously improve accessibility outcomes across the enterprise
Translate accessibility performance and metrics into insights for leadership and enterprise decision-making.
Provide leadership, mentorship and strategic direction for a team of 15-25 accessibility subject-matter experts, fostering innovation
Ensure compliance with legal, regulatory and internal standards
Represent the enterprise externally in accessibility forums and partnerships Identify and drive adoption of emerging technologies to advance accessibility capabilities across the enterprise.
Required Qualifications:
7+ years of leadership experience in technology accessibility, including strategy, governance and financial & portfolio management
Proven leadership with teams of subject matter experts in technology
accessibility
Demonstrate executive presence with the ability to effectively engage and influence senior leaders
Expertise in accessibility standards (WCAG, EAA, ADA) and regulatory requirements
Skilled in cross-functional collaboration, portfolio strategy and funding prioritization management
Strategic thinker with a balance of risk management, innovation and business impact
Ability to manage confidential information with discretion and communicate clearly with appropriate leaders
Familiarity with emerging technologies and their application to accessibility solutions Working knowledge of the Microsoft suite of products
Highly organized and proactive, with a focus on execution and outcomes