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Digital Experience & A11Y Analyst

Coles Group

Macquarie Park, New South Wales,AUSTRALIA

About the team

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? Digital is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed.

It’s our Digital team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian and shape the future of retail for better. So, we can find more ways to sustainably feed our nation – today and tomorrow.

Our Digital function is significantly growing as we continue to invest in delivering the best online shopping experience for our customers. Our Design team is now seeking a Digital Accessibility Analyst to join their team.

About the role

As a Digital Accessibility Analyst you will be contributing towards the accessibility strategy, accessibility compliance, usability and business needs to deliver engaging and inclusive digital experiences for Coles.

About you and your skills

You are an Accessibility expert or engineer with experience resolving accessibility issues, writing requirements, reviewing test cases and prioritising defects.

You are experienced in supporting digital channels in large, complex organisations requiring stakeholder management.

Your skills

• Perform accessibility evaluations of web pages, mobile apps, and other digital platforms.
• Experience using and testing with assistive technology tools e.g. JAWS, VoiceOver, TalkBack, Dragon etc.
• A detailed understanding of the digital accessibility guidelines (WCAG 2.2)
• Ability to include detailed accessibility requirements in user stories.
• Proficiency in front-end development technologies such as HTML5, CSS, JavaScript and WAI-ARIA.
• Capable of working collaboratively in agile teams with designers, product owners developers and testers.
• Case studies demonstrating accessible designs.
• Highly collaborative style, able to engage with a diverse range of stakeholders to meet targets.
• Effectively balances commercial and customer needs
• Exceptional stakeholder management, collaboration and communication skills

If you want to be a part of our Digital transformation and see the meaningful and tangible impact your work has on the lives of millions of Australians every week, then do apply now.

Take your next step into something bigger, apply now

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email

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