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UX Writer, Accessibility

Google

Mountain View, CA,US

Minimum qualifications:

BA/BS degree in Design, HCI, or a related field, or equivalent practical experience.
2 years of experience working as a content strategist or product UX writer.
Demonstrated experience applying accessible design principles and web accessibility standards.
Design experience.

Preferred qualifications:

Demonstrated experience incorporating accessibility into the design process.
Experience with other aspects of universal design (i.e. responsive design, inclusive design).
Experience building collaborative relationships across geographically distributed teams.
Knowledge of Web Content Accessibility Guidelines (WCAG) and web accessibility best practices.
Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

About the job

As a User Experience writer, you are an advocate for Google design, working to shape product experiences by creating useful, meaningful text that helps users complete the task at hand. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, you have a portfolio of work that demonstrates content that simplifies and beautifies the overall user experience.

You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and hard data to inform content choices, and are an expert in your product. You provide content recommendations that include the right words and sometimes complementary data and images.

At the top of Google’s core principles is: “Focus on the user and all else will follow.” As a UX Writer for Accessibility, you will pursue this principle and define the way the next generation of software development is done. Your efforts will result in useful, usable resources and products that delight and empower Googlers around the world. Achieving this goal requires collaboration with teams of designers, writers, researchers, engineers, and product managers throughout the design process.

In this role you'll drive broad accessibility focused design efforts and inspire teams by helping understand unmet needs and opportunities. This position offers the opportunity to help develop and establish a design program for accessibility and to help integrate accessibility design into the standard processes within Corporate Engineering.

User experience (UX) is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to yield insights that inform product strategy and guide the design of the experiences we create. Our multidisciplinary UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and performance. We collaborate closely with product managers, software engineers, and many others to solve complex challenges and craft powerful experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”
Responsibilities

Collaborate with designers and engineers to ensure accessibility considerations are met and clarify additional work needed.
Collaborate with UX accessibility leads to update and expand a curated collection of self-service UX resources on designing for accessibility.
Write and review accessibility labels for key user flows, and update self-service labels educational resources.

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