SAP Concur Accessibility Program Manager

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


As an Accessibility Program Manager you will be part of SAP Concur’s Product & Engineering organization responsible for SAP Concur’s product accessibility Vision, process and communication. You will work closely with the SAP Concur product teams and accessibility stakeholders in and outside of SAP. You will represent Concur with the centralized SAP accessibility teams and be responsible to convey SAP requirements & guidelines into the Concur product teams. In your new role, you will drive projects that enable our design and development teams to further improve the accessibility of SAP Concur software and improving the inclusiveness of our user experience. You will support customer requests and customer escalations. You are results-driven, requiring little direction, and are a strong advocate for our customers. We are looking for a team member that embraces the uniqueness of people, has a strong inclusive mindset and is living up on a team spirit across SAP. In addition, we are looking for a good team player with a positive mind set and a strong ability to network across functions, roles and departments. You will have many opportunities to prove your strategic, entrepreneurial thinking and pragmatic problem solving in a cross-product and cross department setup.
Role Requirements

Advanced knowledge of digital accessibility and industry standards for enterprise and small business software solutions
Experience conducting manual accessibility evaluations, including translating results into actionable feedback
Experience with automated accessibility testing tools for web and mobile
Knowledge of SAP's product portfolio
Proven track record in managing customer engagements and de-escalations
Multiple years of work experience in quality assurance or program management.
Experienced in using formal program management methodologies, techniques, and tools
Ability to adapt quickly to manage deadline pressure, ambiguity, and change
Excellent communication and presentation skills
Desired - Base knowledge of the SAP development framework Innovation Cycle
Desired - Base knowledge of SAP Product Standards and SAP Product Standard Accessibility specifically

About the team

The SAP Concur Product & Engineering team encompasses Engineering, Product Management, User Experience, Quality Assurance, and User Assistance. We are a leader in Travel & Expense software. Our product portfolio includes Concur Expense, Concur Travel, Concur Request, Concur Invoice, Concur Pay, and Concur Budget on both web and mobile platforms.

SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Careers@sap.com. Requests for reasonable accommodation will be considered on a case-

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

COVID-19 Considerations
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone.
SAP prioritizes employees returning to work in the office, if that makes sense for their team. All U.S. employees must be vaccinated to enter SAP offices or attend SAP events at this time. Therefore, we expect all candidates to be fully vaccinated or to be approved by SAP for a legally permitted exemption prior to commencing work at SAP.

Requisition ID: 333071 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |