Director, Product Accessibility — Automation

This is a leadership role for Product Accessibility within the Salesforce Product Accessibility
and Inclusive Design team. The Director, Product Accessibility will work with cloud
leadership for one or more clouds to develop and implement programs and innovation
goals that meaningfully advance accessibility and inclusion. The Director will empower
Technology and Product leaders at all levels within one or multiple clouds to build and
own processes as well as goals for product outcomes and accessibility innovation — from
product accessibility leaders that set macro-standards for clouds to working with particular
scrum teams and product leaders on accessibility experience and innovation.
Primary Responsibilities: Co-create, co-pilot and scale process changes that bake accessibility further into
cloud process — including inclusive design, automation, manual testing and beyond.
You will learn and integrate lessons from what works, with particular emphasis on
accessibility test automation, and partner to integrate such changes at both the
product and cloud level. Starting with a deep understanding of existing cloud priorities and roadmaps, and
using data from accessibility testing and audits, you will identify areas for
improvements, guide product leadership to size and scope accessibility priorities,
and align on overall accessibility strategy Working with engineering leaders, product owners, product accessibility experts and
our inclusive design team, you will co-define innovation goals — where deep
attention to disability inclusion and accessible experiences, including through
inclusive design research at the outset of product development, will drive better
product outcomes for all.
Deliver a program of coaching, enablement and partnership that enables scrum
teams and product leads to deliver on these goals. Co-create and deliver cloud,
product, or issue specific accessibility education, enablement, and engagement
programs Manage one or more Digital Accessibility Engineers who provide coaching and
consulting to cloud teams on high priority areas
PROFESSIONAL EXPERIENCE/SKILLS REQUIRED: 8+ years of experience in software product management, design, development or
testing, with a focus on accessibility, and preferably in a web applications and
services environment Strong leadership and management skills, with experience leading a technical team Strong written and verbal communication skills with capability to facilitate deep
technical conversations about accessibility Intermediate to expert level knowledge of digital accessibility standards and
guidelines, including WCAG and Section 508 Experience using open source and/or proprietary accessibility test automation
frameworks and tools, and developing and maintaining tests for accessibility Strong working knowledge of assistive technologies and user testing methodologies
for users with disabilities Knowledge of Web Accessibility Initiative (WAI) guidelines and specifications Strong JavaScript and Java experience and familiarity with DOM, HTML, CSS, ARIA Excellent communication, collaboration, and negotiation skills, with the ability to
lead cross-functional teams Strong analytical and problem-solving skills, with the ability to translate complex
data into actionable insights
PROFESSIONAL EXPERIENCE/SKILLS PREFERRED: Demonstrated experience leading accessibility initiatives in a large organization Relevant certifications, such as Certified Professional in Accessibility Core
Competencies (CPACC), Web Accessibility Specialist (WAS) and Trusted Tester Software development experience (web applications development preferred) Hands-on experience with Machine Learning, Selenium Webdriver and Jest
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