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Middleweight Digital Designer


This job is expired.

We’re Ocado Retail. We’re the people powering, the UK’s fastest-growing grocer, and Ocado Zoom, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring your best self and Challenge what's possible. We’re growing fast, and we’re looking for like-minded people to join us for the next step of this.


We are on the hunt for multiskilled digital designers of all levels (junior, mid, senior) who are passionate about creating beautiful customer communications for the web, social media and email. Being a foodie would be a big help too!
This is a fantastic opportunity to join a fast-moving, growing business in a fun and dynamic team that is always ready to go the extra mile.
Reporting to our Digital Design & Motion Lead, you will join a team of creative designers within our Hertfordshire-based in-house studio that also includes designers, developers, writers, photographers, art directors and more.


You are a brilliant creative problem solver, highly skilled at turning briefs into delicious, mouth-watering creations to inspire and help our customers with their grocery shopping decisions. You’re capable of breathing life into our current style yet passionate about pushing the boundaries and helping us navigate into new creative territories.
As a senior, you’re an ambassador for our brand and digital standards, including optimisation and accessibility. You will have a keen eye for spotting contrast or file size issues that could result in a poor user experience and you are not afraid to speak up when something is not right. Amongst your peers you will be the ‘go-to' person when it comes to digital knowledge and the more junior members will look up to you for guidance and inspiration
You are the type of person who says yes to change, loves being in a team, gets things done and is the centre of change; You will set the digital standards bar.

Each day is different at Ocado as we are a young company with tons of ambition to change the world of online shopping. We don’t have physical stores, so we have to grab people's attention in the digital world. This means that one day you could be meeting with the business to discuss a Halloween campaign and the next creating a social proposition to promote our electric vans.

Briefs are provided by project owners from all areas of the business and it’s your job to interpret, build upon and challenge these before the work begins in kickoffs. Once you are in agreement about milestones and direction it’s time to bring the concept to life along with the rest of your team (usually an art director, writer and photographer). We’re an in-house team, with a whole organisation relying on us to get things done, so we need you to be professional, self-motivated and dependable too, achieving tight deadlines but brave enough to push back and flag in the initial stages with reasonable turnaround times.


A creative, technically proficient digital designer
You should be able to make Adobe Creative Suite sing, in particular XD, Photoshop, After Effects & Illustrator
Multi-skilled, flexible design style - Scamping,through to outputting digital assets.
A strong portfolio
Organised, resilient, self-motivated and dependable
Seriously creative
Looking to be an integral part of a creatively ambitious in-house studio
Advanced research and problem-solving skills
Attention to detail
Ability to work within a team as well as with clients
A love for learning new things and exploring new techniques
Be able to present your ideas to the creative leadership team and business stakeholders
Contribute to our creative process by sharing your ideas and experience


Digital design specialism. Capable of creating work for websites; mobile web/app; email; social media.
Motion design specialism. Capable of creating motion/animation work.
Usability and accessibility. Produce output that is easy and intuitive for all customers to use, demonstrating a strong understanding of current web standards.
User experience. Understand the customer; employ logical and analytical thinking; demonstrate the importance of consistent customer experience and view each job or channel as part of an overall whole.
Presentation skills. Use scamps, mood boards and other presentation materials to present your work to colleagues and/or business partners.
Brand guardianship. Ensure that all work adheres to Ocado brand guidelines.
Meet business objectives. Understand what business owners are asking for, and translate that into commercial, powerful, creative solutions. Act in the best interests of Ocado and its customers at all times.


Basic / advanced / expert (depending on level) technical proficiency in motion design software - XD, PS, AI, AE.
Strong and up-to-date knowledge of industry trends, and platform and software capabilities.
Basic / advanced / expert (depending on level) understanding of design theory and structure, in particular layout, type, colour, formatting, semiotics and information design.
Basic / advanced / expert (depending on level) image editing skills, including optimisation, isolating, resizing and retouching.
Able to concept and present ideas effectively, including wireframing and scamping.
Able to output ‘pixel-perfect designs’ across multiple browsers or devices.
Basic / advanced / expert (depending on level) technical proficiency in Adobe digital design software, including Photoshop, Illustrator, AfterEffects and XD.
Good, up-to-date knowledge of best practices for web, social, email and mobile communications, including accessibility (WCAG 2.0).


Social, email, web and media design (static or GIFs)
Digital ‘artworking’; turn a design scamp into a digital-ready output; make marked-up text corrections; run spellcheck.
Image and footage editing, including optimisation, colour correction, isolating, resizing and retouching.
Create images (Photoshop / Illustrator).

What We Offer You

At Ocado, we value our employees and want to ensure you are rewarded for your contribution through competitive salaries and fantastic benefits.

Hybrid working
Free onsite parking and free shuttle service from Hatfield station
Regular socials
26 Days Annual Leave plus bank holidays
15% Ocado discount and 20% Marks and Spencer discount
Private Medical Insurance
Income Protection & Life Assurance
Enhanced Pension Scheme (with 7% matching)
Exciting company benefits through Reward Gateway

A little bit more about us
Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivalled customer data; world-leading technology and logistics from Ocado Group, and unrivalled product development from M&S.

Equal Opportunity Employer
Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

Recruitment Privacy Notice
Ocado Retail Limited will process and store your personal information in accordance with our Recruitment Privacy Notice. By submitting your CV/resume and application information, you confirm that you have read and understood this privacy notice.

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