Accessibility Program Manager
W.W. Norton & Company Inc.
New York, NY,USA
W. W. Norton & Company is seeking an Accessibility Program Manager join its fully remote Digital Products group. Independent since 1923, employee-owned, and proud to publish “books that live,” Norton is dedicated to building inclusive learning experiences for higher education and high school. The Accessibility Program Manager will work across the organization to drive accessibility as a core value, help teams improve their process around accessibility, and refine our accessibility strategy based on direct feedback from customers. This position will report to the Director of Accessibility & Standards.
Essential Job Responsibilities:
• Define and validate program goals and impact.
• Champion accessibility principles and gain alignment on priorities and opportunities for improvement.
• Work closely with designers, developers, and testers to ensure our educational products are accessible.
• Function as an authority on accessibility, staying ahead of trends in disability advocacy, universal and inclusive design, and web standards.
• Lead a variety of trainings on accessibility for internal staff and external partners.
• Own and maintain internal and public-facing documentation about accessibility.
• Help define accessibility standards for both internal and third-party groups.
• Advise editorial, product, sales, and marketing about messaging around accessibility.
• Support adopters of Norton’s products as the primary point of escalation for accessibility concerns.
• Identify and cultivate a team of accessibility advocates within other groups across the company.
Please note- this job description is not designed to cover all activities required of the employee
• Employment eligibility to work with W.W. Norton & Company in the US is required.
• W.W. Norton & Company (Norton) strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all new Norton hires. Norton makes reasonable accommodations for qualified candidates with disabilities, sincerely held religious beliefs, or other conditions protected by applicable law.
• Must be able to work full business hours. If candidate is not in the EST time zone, must be able to accommodate EST working hours.
• 2+ years of experience in assistive technology, product accessibility, inclusive design, or related field.
• 2+ years of experience in working in product development (program/product/project management experience preferred).
• Familiarity with the Web Content Accessibility Guidelines (WCAG 2.x) and accessibility documentation (WCAG checklist, VPAT).
• Strong experience working with people with disabilities.
• Able to work independently and as part of a team.
• Excellent verbal and written communications skills.
• Highly disciplined and self-motivated.
• A keen understanding of the teaching and learning needs of college professors and students.
• Superior verbal and written communications skills are essential.
• Proactive and flexible in a rapidly changing environment.
• Organized and detail-oriented, making sure that all aspects of their daily activities are handled with accuracy and minimal mistakes.
• A demonstrated interest in the challenges and opportunities of educational technology.
• Practical knowledge of assistive technology such as screen readers, keyboard-only input, and voice control software.
• Strong understanding of core web technologies (HTML/CSS/JS) and their interactions with assistive technology.