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Lead QA - Digital Accessibility

American Public University System

Charles Town, WV,US

The Lead QA - Digital Accessibility role is responsible for monitoring, interpreting and ensuring compliance to accessibility standards, including American Disability Act Section 508, W3C Web Content Accessibility Guidelines 2.1 (WCAG), and others, for APEI Digital Assets. The individual in this role must have experience leading teams, but also the possess the ability to work independently. This role will lead the accessibility analysis, documentation, development, and remediation of APEI’s web properties. Additionally, this individual will be responsible for the oversight of accessibility validation as well as training staff and faculty involved in the development of digital materials, media, and technology. The ideal candidate is an excellent communicator and well versed in explaining and implementing accessibility and digital disability standards, regulations, and best practices including Section 508, W3C WCAG.


Lead and assist in the definition, creation, documentation and execution of processes for ADA compliance issue discovery, resolution and exceptions based on levels of risk (High, Medium, Low).
Create and implement processes to ensure products, technologies, and systems are routinely audited and evaluated for accessibility legal coverage and assessed for levels of risk.
Define and gather accessibility metrics, establishing benchmarks to measure program/project success and ROI over time.
Own and be responsible for the development and internal/external communication of APEI’s digital accessibility policy, technical standards, best practices, reporting and procedures.
Define and develop reporting for APEI’s accessibility compliance team, management, and legal.
Coordinate and execute accessibility training, ensuring that accessibility training is provided to and completed by necessary departmental representatives.
Monitor and review the regulatory and standards environment for changes in digital accessibility laws and standards. This covers litigation, legislation, regulation, and standards monitoring, and includes providing assistance to internal organizations related to questions regarding regulatory requirements.
Collaborate with IT to support development initiatives, ensuring accessibility is considered a business requirement for any new project and that it is built into the developmental framework.
Coordinate, consult, and grow a community of internal resources that support accessibility across products, technologies and systems, and throughout the software development life cycle (SDLC).
Work with Disability (Student) Services to support accessibility requirements across all of APEI’s relevant digital environments.
Establish and nurture relevant external relationships with business partners, suppliers, disability advocacy groups, standards development groups, and other industry/accessibility organizations to support organizational goals.
Gather lessons learned and review team outcomes to ensure that accessibility processes, policy, technical standards, best practices, procedures, and training are updated accordingly.
Perform analysis of third-party supplier solutions and services for accessibility.

Education and Experience:

A. or B.S. in computer science, information technology, human computer interaction, or related field.
A minimum of 12 years in Information Technology, including 4+ years leading teams and coordinate testing and remediation efforts of enterprise level projects.
5+ years of specific experience preparing, testing, and correcting websites and digital properties for accessibility based on ADA and WCAG guidelines and standards.
Experience testing electronic documents (PDF, Word, Excel, and PowerPoint) for digital accessibility based on ADA and WCAG standards.
Ability to perform complete audits and validation testing on websites for digital accessibility based on ADA and WCAG guidelines and standards.
Knowledge of accessibility standards and Section 508/WCAG requirements for web development. IT software, and electronic documents.
Experience with Accessibility Testing tools (i.e. AMP, etc.)
Strong understanding of html and software development principles.
High proficiency in Microsoft Office products (Word, PowerPoint, Excel) and Adobe Acrobat Professional.
Excellent verbal, technical writing and communications skills.

Colorado Pay Law/NYC Pay Transparency Law

If you are a Colorado or New York City resident and this role is available in Colorado, New York City or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to

About Us:

Online, on campus and in the workplace, we provide education and training to our country’s heroes – military service members, veterans, nurses and motivated professionals that want to make a difference. American Public Education, Inc. is a mission-driven provider of higher education to working adults with a proud history of serving the military, public service and nursing communities through American Public University System (APUS) and Hondros College of Nursing (HCON).

It is the policy of American Public University System (APUS) and American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. of American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

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