Senior Web Accessibility Technical Lead - Remote
Guardian Life Insurance Company
New York, NY,US
Job Description - Senior Web Accessibility Technical Lead - Remote (21001797)
Senior Web Accessibility Technical Lead - Remote - (21001797)
Do you have the desire to be part of a growing and innovative team who is leading change at Guardian? Is a culture where “People Count” and “We do the Right Thing” important to you? If so, Guardian Life Insurance Company is actively seeking a technical lead who has deep experience developing accessible websites and is a passionate advocate of web accessibility. This person will provide guidance to internal product, web design, web development, QA teams and business teams on how to implement accessible code and practices on Guardian’s digital properties. S/he will provide guidance on how various WCAG related changes will impact site/app design, UX, site structure, CMS, as well as code. S/he will be the technical accessibility subject matter expert who will guide and advise other technical/web development teams and be a known champion of accessibility best practices.
Recommend potential solutions and best practices for site/app accessibility remediation;
Review / author technical accessibility documentation (guidelines, roles/responsibilities, checklists, testing plans) and provide technical feedback and edits;
Evaluate existing and new sites, platforms, and mobile applications against W3C WCAG 2.1 level A and AA accessibility guidelines, using manual testing, automated tools and assistive technologies;
Assist web teams with interpreting and writing WCAG compliant Jira stories;
Participate in PI planning, weekly sprint or standup meetings as the WCAG subject matter technical expert;
Write detailed findings to document identified issues and recommend potential techniques and best practices for remediation of accessibility violations;
Assist with web and mobile accessibility and user testing of digital products;
Possess deep knowledge of the various accessibility tools (for example: NVDA, Axe, color contrast checkers like ContrastRatio, ZoomText etc. and assistive technologies and determine which tools are right for Guardian;
Develop and make available training on purchased tools;
Develop and deliver high quality outreach and training sessions about how to develop accessible websites;
Provide guidance on how to read and interpret accessibility audit reports.
Deep knowledge of Web Content Accessibility Guidelines (WCAG) 2.1 Levels A, AA, and AAA
Remain in close contact with individual and team performance to identify areas that require additional accessibility guidance and training
This position reports to the WCAG Program Owner in the IT Organization
Minimum of 7+ years of experience in a developer/technical role;
Minimum of 5+ years coding/developing/designing websites for accessibility highly preferred
Bachelor’s degree or equivalent experience in computer science or similar;
Strong understanding of web development and design constraints;
IAPP WAS, CPACC and CPWA Certification a significant plus;
Expert level knowledge of WCAG 2.1 A, AA, AAA Success Criteria;
Strong Drupal and PHP skills;
Experience with Agile/Safe;
Strong knowledge of responsive front-end;
Demonstrated knowledge of principles, concepts, methods, and techniques of universal design standards;
Must be self-directed, confident, be able to work in a fast-paced environment and have solid presentation skills;
Experience with ticketing systems (Jira, etc.);
Demonstrated knowledge of disability, accommodation, and accessibility and the relationships between them.
Demonstrated ability to communicate/present disability, accommodation, and accessibility needs across a wide and diverse audience
Potential to create and administer various empathy building events such as empathy labs, GAAD (Global Accessibility Awareness Day), etc.
Demonstrated knowledge of web and mobile accessibility, including WCAG 2.1 and WAI-ARIA guidelines;
Experience in remediating accessibility issues in websites and applications (both desktop and mobile), electronic documents (PDF, Word, Excel, PowerPoint) and multimedia (video);
Experience performing manual and automated web accessibility evaluations and creating a written report, including recommendations for remediation;
Familiarity with disability law, including the Americans with Disabilities Act (ADA) Titles I, II, and III and Section 508 of the Rehabilitation Act;
Demonstrated knowledge of assistive technologies, including screen reader software (VoiceOver, Talkback, NVDA);
Demonstrated knowledge of some combination of other common accessibility testing tools such as Zoomtext, Windows Magnifier, Apple Zoom, Pac3, Wave, Axe, AInspector, Dinolytics, FAE, WorldSpace Attest, Powermapper SortSite, Color Oracle, Dragon Speech, Windows Cortana, Google Voice Assistant, Lighthouse, Accessibility Insights for Web, Worldspace Attest, Worldspace Comply, Google Accessibility API & Guide, Color Ratio, Selenium, NuHTML.
Be a proven technical expert who can also easily and clearly communicate with business teams
Knowledge of color theory, typography;
Cross-Browser Development/Testing; Cross-Platform Testing; Cross-Device Testing;
Working knowledge of React and other frameworks
Your Leadership Behaviors
Continuously strives to provide superior products and customer service
Expresses oneself in an open and honest manner
Demonstrates self-awareness and embraces feedback
Collaborates effectively with people in a variety of roles
Is passionate about building exceptional and effortless digital experiences
Willingly shares knowledge and helps to educate and inspire others
Position can be off-campus/remote.
~5% Travel – Occasional travel to/from the NYC area to NYC home office; Holmdel, NJ; and Bethlehem, PA.
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards
Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
Competitive compensation package.
Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
Life and disability insurance.
A great 401(k) with company match.
Tuition assistance, paid parental leave and backup family care.
Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Employee Resource Groups that advocate for inclusion and diversity in all that we do.
Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
Guardian has been helping people protect their futures and secure their lives for more than 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. As one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at guardianlife.com
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
© Copyright 2019 The Guardian Life Insurance Company of America, New York, NY.