Digital Accessibility Lead

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com with the subject line: “Application Support Request”.


Location: Letterkenny: Office based until initial training then Hybrid


Join a global tech leader right here in Donegal. With over 850 employees and a state-of-the-art global delivery centre, we’re proud to offer world-class career opportunities without having to leave the Northwest. Recognised as Workplace of the Year by the Letterkenny Chamber, we foster a culture of continuous learning, innovation, and respect. Our people are at the heart of everything we do – collaborating across teams, geographies, and disciplines to drive real change for clients around the world. Be part of something global, grounded in Donegal.


Join us as a Digital Accessibility Lead


Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.


The Role

We are looking for a dynamic and results-driven Accessibility Delivery Lead, to manage and deliver accessible solutions as part of the Digital Marketing & CX team. We are looking for someone who will lead, drive compliance and deliver accessible products and services across the enterprise. The ideal candidate will be a strategic thinker with a strong delivery background, capable of leading a team and ensuring projects are completed on time.


To be successful, you must show empathy towards people with disabilities, have a passion for helping to make products better for everyone, have a curious, inquisitive mind and self-awareness with an interest in continuing to improve your people and technical skills and be able to share your knowledge and talent with team members and clients by providing training and mentoring


Your responsibilities:

Lead and manage a team of accessibility specialists, ensuring efficient and effective delivery of accessibility initiatives.
Identify and assess emerging accessibility trends and technologies, providing strategic recommendations for continuous improvement.
Serve as the primary point of contact for stakeholders, providing regular updates and managing expectations.
Establish and maintain clear project timelines, milestones, and deliverables, ensuring projects are completed on time and within budget.
Analyze data and metrics to track progress, identify trends, and inform strategic decisions while preparing dashboards on performance and utilization.
Drive the creation and maintenance of documentation, guidelines, and training materials.
Foster a collaborative environment with team members, and other departments.
Identify new opportunities and growth areas.


Your Profile

Essential skills/knowledge/experience:

Proven experience in a project delivery or leadership role.
Excellent written, verbal communication and interpersonal skills.
Proven ability to lead and motivate a team, fostering a collaborative and inclusive work environment.
Strong analytical and problem-solving skills, with the ability to interpret data and metrics.
Strategic thinking with an ability to develop and implement long-term accessibility strategies.
Meticulous attention to detail, ensuring accuracy and thoroughness in all work.
A curious and inquisitive mind, with a passion for learning and staying up to date on the latest trends.


Desirable skills/knowledge/experience:

Project or Delivery Management
Understanding of the WCAG.
IAAP, CPACC, ADS and/or WAS certifications desirable but not necessary.


Desirable attributes:

Highly organized and detail oriented.
Strategic and forward-thinking.
Excellent communicator and collaborator.
Strong leadership and team management skills.
Analytical and data driven.
A passion for digital inclusion.


Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop and access to extensive training resources and discounts within the larger Tata network.


We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon and partner with our local communities in Ireland.


Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts 1998-2011 (as amended) and the Equal Status Acts 2000-2012 (as amended).


We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.


As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in.


If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or email rebecca.mcclelland@tcs.com to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.


Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity.


Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.