Back to all jobs

Global Senior Inclusive Design Org Development Partner

Ingka IKEA



We are IKEA Retail's Digital Inclusive Design, Equity, & Accessibility Centre of Expertise (Digital IDEA CoE). The purpose of this team is to ensure that all IKEA Retail digital experiences and products meet the needs of diverse customers and coworkers. We are the first team of this kind at IKEA Retail, and we are creating this CoE from scratch. This global CoE has 4 streams, each specializing in an area of expertise that will bring the aspiration of human-centric technology to life so that we can ensure that the used of design, data, and technology serves the good of humanity and our world.

The preferred candidate would come from a digital experience design background (UX/UI, service design, accessibility design etc.) with organizational development/change management experience in embedding design across businesses. We are looking for people who:
• have personal and/or professional global experience
• dedicates themselves to serving others
• is passionate about challenging the status quo
• loves to work with ambiguity by creating something from nothing
• takes radical initiative in paving the way in an emerging field.

Formal qualifications in related field or equivalent:
• Minimum 5 years of experience in practicing strategic planning and/or change management in organizations.
• Minimum 2 year of experience leading enterprise-level initiatives in large, complex organizations
• Minimum 1 year of leading inclusive design or diversity, and inclusion initiatives
• A strong leadership portfolio demonstrating team and enterprise leadership capability
• Preferred: Advanced degree in related field (org development, change management, psychology, diversity & inclusion, human factors, design etc.)


Key assignments of this role:
• Co-create the tactical and operational strategies for Digital IDEA in order to support IKEA in the change management of how digital product teams embed digital inclusive design into their work and throughout the business
• Conduct deep-dive organizational diagnostics to assess the reality of the current pain points and future opportunities to ensure successful operationalization and scaling of the Digital IDEA strategy.
• Lead the development and execution of change management frameworks, methodologies, education, and toolkits to foster successful implementation of the Digital IDEA strategy
• Facilitate co-design sessions with a broad range of internal and external stakeholders
• Coach, educate, and manage stakeholders across different levels of the company to shift their mindsets and heartsets to transform the way we work with inclusive design

The Digital IDEA CoE is new at IKEA Retail. We are a diverse group of people from many backgrounds and stages of life. We believe in creating more equity in the world, and we do our part by developing more digital inclusion for our co-workers and customers. We are the emotional pulse of the company because we lean into our hearts to guide us through daring conversations to create positive change. We don’t run from conflict, but see it as a opportunity for building trust and meaningful growth. We live by radical transparency to share information and knowledge so that we can develop together. We are passionate about our work to contribute to a better world all while maintaining a healthy balance with life.
These are the 4 streams of the Digital IDEA CoE:
i. Accessibility Design
ii. Inclusive Design Operations
iii. Inclusive Design Innovation & Research
iv. Inclusive Design Strategy & Integration


The role is based in Amsterdam, Netherlands or Malmo, Sweden and you will report to Global Director of Inclusive Design Integration (in recruitment).
If you have any questions about the recruitment process, please reach out to tech recruiter Carl-Johan Andersson at We will be interviewing continuously and are looking forward to hearing from you!
We welcome applications who use assistive and adaptive technologies personally and professionally.
Internal title: Senior Inclusive Design Integration Partner
Please respect that due to GDPR we cannot review any applications coming to us in other ways than through our recruitment program.
Our recruiting processes to be fully digital until final stages.

Related Accessibility Jobs

Back to all jobs