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IT Accessibility Program Officer

The City University of New York's (CUNY)

New York, NY,USA

This job is expired.

IT Accessibility Program Officer in New York, New York


The City University of New York's (CUNY) Office of Computing and Information Services (CIS) provides central support for the University's information technology (IT) and telecommunication needs. CIS key roles include: supporting the enterprise IT needs of the University; developing new technologies that advance or support the University's core mission; building, upgrading and maintaining the University's network; supporting enterprise applications; operating the University Data Center; operating a central help desk to support enterprise services; developing a University IT Disaster Recovery and Business Continuity plan; and leading the development of University's ERP Project, CUNYFirst.

CUNY seeks an experienced professional to oversee the University’s efforts to make its information technology accessible to individuals with disabilities, as required by law. The IT Accessibility Program Officer will identify and suggest potential solutions to deliver accessible technology throughout the University’s technology portfolio (websites, online courses, online learning platforms and video captioning, etc.) based on the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 AA standards. The IT Accessibility Program Officer will plan and develop these initiatives at the University’s Central Office, and provide expert guidance and support to implement these solutions across CUNY’s colleges, departments, institutions and programs.

Reporting to the Director, Management Analysis and Communications in CUNY’s Office of Computing and Information Services, the Program Officer’s responsibilities include, but are not limited to:

Develops and plans the University’s program to meet technology accessibility standards and other best practices and statutory accessibility standards as they are developed and enacted.

Oversees compliance activities, including website remediation, video captioning, and other efforts to achieve compliance with required accessibility standards.

Identifies and communicates best practices and statutory accessibility standards as they are developed and enacted.

Develops processes to evaluate accessibility of IT being procured by the University.

Works with Office of General Counsel to provide requested information to relevant state and federal agencies reviewing CUNY’s compliance with legal mandates regarding technology accessibility.

Develops and manages a budget to procure accessible technology, accessibility training, and related acquisitions.

Coordinate and implement training programs for web designers, application developers and content providers, to incorporate accessibility into online content produced in-house or by third-parties.

Develops and maintains materials and other resources to support the ongoing implementation of CUNY’s accessibility program for CUNY stakeholders.

Performs other duties as necessary.


Bachelor's degree and eight years' related experience required.

Preferred Qualifications

Bachelor's or Master’s degree in Disability Studies, Project Management, or related fields.

Experience providing guidance on compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act, and other relevant federal and state laws in a complex institutional or public sector environment.

Familiarity with WCAG 2.0 AA accessibility standards and guidelines.

Knowledge and experience with assistive technologies (JAWS, VoiceOver, Dragon NaturallySpeaking).

Knowledge and experience with web technologies (HTML/CSS, JavaScript, Xml, and Web content management systems).

Experience with accessibility audit and quality assurance tools and processes.

Strong organizational and project management skills with a demonstrated ability to effectively and independently lead projects to completion.

Effective communication skills to facilitate group discussions and communications, and ability to deliver written materials and presentations.


Leads initiatives to develop and implement improvements to management and administrative practices and systems.

Serves as a consultant to management in investigating current situations and in identifying the scope of the problem and potential solutions

Conducts studies and reviews to design organizational or systems improvements, developing appropriate measurements and goals

Serves as a change management leader in implementing major organizational or systems improvements; develops and executes implementation plans, reporting results and issues to management

Develops and implements training, communications, ongoing task forces and teams, and other support to maintain and build on results

Performs related duties as assigned.


Higher Education Officer




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


For full consideration, submit a cover letter and résumé online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:;=A&JobOpeningId;=18933&SiteId;=1&PostingSeq;=1


Open until filled with review of applications to begin June 21, 2018.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: IT Accessibility Program Officer

Job ID: 18933

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular

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