Senior Systems Quality Assurance Analyst - ADA

About this role:

Wells Fargo is seeking a Senior Systems Quality Assurance Analyst – ADA/Accessibility in Credit Card & Merchant Services as part of Traditional Product Management. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

Perform manual and automated accessibility digital testing on Website, Mobile, and Email
Handle test planning and execution for Rewards focused on Accessibility testing
Handle complex End User Testing Assurance and test environment problems and issues
Record test progress and results
Identify and track issues throughout testing
Develop standards and procedures to determine product quality and release readiness
Drive innovation and streamline overall testing processes
Research system features being tested
Partner with Engineers to develop testing strategy
Log, track and verify resolution of software and specification defects
Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
Lead projects, teams or serve as a mentor for less experienced staff
Work with clients to establish and maintain a consistent test methodology and to resolve escalated issues during the testing process for resolution
Attend and actively participate in project meetings
Acts as a voice for the line of business during testing
Required Qualifications, US:

4+ years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:

In-depth knowledge of Web Content Accessibility Guidelines WCAG 2.1 and 2.2
Knowledge of assistive technologies (JAWS/NVDA for desktop, VoiceOver for iOS devices, Talkback for Android devices, and Color Contrast Analyzer)
Certified for Accessibility validations (ADA testing) – IAAP / CPACC - Certified Professional In Accessibility Core Competencies and IAAP / WAS - Web Accessibility Specialist. CPWA combined
Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings)
Solid knowledge and understanding of test plans, test cases, test procedures, test scripts, and expected results
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Solid knowledge and understanding of quality assurance/testing process
Knowledge and understanding of business tools and processes
Experience with Testing tools – such as ALM (Application Lifecycle Management)
Job Expectations:

This position offers a hybrid work schedule

Job Posting Locations:

8505 IBM Drive, Charlotte, NC 28262
1525 W W T Harris Boulevard, Charlotte, NC 28262
150 E. 42nd Street, New York, NY 10017
250 E. John Carpenter Freeway, Irving, TX 75062
2800 S. Price Road, Chandler, AZ 85286
800 S. Jordan Creek Parkway, West Des Moines, IA 50266

Required locations listed above. Relocation assistance is not available for this position. Job posting may come down early due to volume of applicants.


Pay Range:

New York, New York: $87,700 - $155,900
Salary range is determined by location of the job. Job posting may come down early due to volume of applicants.

Pay Range

$73,100.00 - $129,900.00 Annual
Benefits

Information about Wells Fargo's employee benefits
We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.