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Digital Content & Accessibility Administrator

Disability Rights Texas

Texas,US

Disability Rights Texas (DRTX) is the federally designated legal protection and advocacy organization for people with disabilities in Texas to protect and advocate for the rights of people with disabilities.

After a national news story by Geraldo Rivera exposed shocking living conditions in a facility housing children with disabilities in New York, Congress passed a law creating protection and advocacy agencies (P&As) in every state.

Disability Rights Texas opened its doors in 1977 as the P&A for Texas and works to ensure that children and adults with disabilities are treated with respect and dignity where they live, work, and go to school. Our attorneys and advocates protect disability rights in a number of ways, including providing direct legal assistance, informing policy makers about disability issues, and educating people with disabilities about their rights. Visit www.DRTx.org for more information about the scope of our services.

The mission of Disability Rights Texas is to help people with disabilities understand and exercise their rights under the law, ensuring their full and equal participation in society.

The Digital Content and Accessibility Administrator, under the direction of the Communications Director, will:

Oversee, review and expand our website content.
Ensure accessibility of our website and other agency digital assets according to WCAG 2.1 AA or AAA standards.
Provide accessibility audit technical support to attorneys and advocates for online accessibility casework.
Serve as a lead on accessible technology educational initiatives for agency and public.
Manage digital campaigns for special projects and initiatives through social media, email, and other channels.
Assist with managing content for employee SharePoint intranet and Board and Advisory Council intranet.
Crosstrain with other communications staff in order to provide support when needed in other areas such as media relations, video production, graphic design, etc.

Essential Functions

Manage website for DRTx.org:

Regularly assess accessibility of organization’s desktop and mobile website pages and resources and remediate as needed.
Oversee the addition of new pages, self-advocacy resources, forms, and other content as needed per direction of the Communications Director and via staff requests.
Ensure use of Search Engine Optimization strategies for key pages and resources.
Regularly audit the website for accurate page and resource content and accurate inbound and outbound links.
Work with TexasLawHelp to provide links to new website resources per Texas Access to Justice Foundation grant requirements.
Coordinate all project work with web developer vendor.
Make backend programming and functional changes to website.
Monitor and be on call for website security and updates needed.
Creation of microsites for new longer form self-advocacy resources and existing digital versions of longer form self-advocacy manuals like the IDEA special education manual, the Supported Decision Making Comprehensive Toolkit, etc.
Review and provide quarterly and annual reports on website performance using Google Analytics and other tools.
Regularly provide recommendations to Communications Director for improvement in site content and navigation.

Serve as lead for accessibility training, monitoring, and technical support:

Provide technical assistance on investigations in individual and systemic cases to the Employment, Voting, and Accessibility Team related to website and social media accessibility for county election websites, government entities, and other organizations.
Provide technical support to staff on creating accessible Word documents, PDFs, and PowerPoint presentations.
Create and lead regular digital accessibility training for staff and public.
Implement ongoing online accessibility education outreach campaign internally and externally.

Manage digital campaigns for special projects (website, social media, email)

Serve as lead point person for disaster communications campaigns
Create and manage digital content for special projects and awareness months as assigned such as the Vaccine Access initiative, DD awareness month, etc.
Implement use of Google Ad Grant funding to highlight key initiatives in searches (vaccine hotline, new resources, giving campaigns, etc.)

Coordinate Internal Communications

Manage content for Intranet home page, communications page, manager’s page, executive page, Board of Directors page, PAIMI Advisory Council page
Provide support to staff with content management responsibilities of team pages and other department pages.

Required Experience

Bachelor’s degree in Communications, Marketing, or similar area of study.
Passionate about creating a world where people with disabilities have access to the same opportunities as all people.
Minimum of 5 years of experience in a communication or public relations role at a disability-related nonprofit organization.
5-7 years of experience with accessible web content oversight and/or management.
5-7 years of experience in accessible digital content creation including website, social media, and email campaigns.
5-7 years of experience creating and managing accessible social media content on Facebook, Twitter and Instagram.
Experience using WordPress for website content management, adding and managing WordPress plug-ins, and customizing WordPress for unique functionality needs of the agency.
Experience using email platforms such as Constant Contact.
Experience pulling and analyzing reports from Google Analytics.
Proven, advanced knowledge of creating digitally accessible content including websites, documents, social media, email campaigns, and other digital communications.
Ability to synthesize complex information into language that is understandable to a wide range of audiences.
Excellent verbal and writing skills with knowledge of AP style and people-first language.
Able to juggle multiple projects with competing priorities.
Strong interpersonal, relationship-building and collaboration skills.
Strong detail-orientation, follow-up skills and organizational skills.
High level of commitment to service excellence.
High degrees of integrity, ethics and judgment are a must.
Ability to work long hours as needed to meet the demands of the job, including some weekends and evenings.
Other duties as required or directed.

Preferred Qualifications:

Bilingual in English/Spanish is a plus.

Disability Rights Texas (DRTx) is an equal opportunity employer. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At DRTx, we have a clear vision: to help people with disabilities understand and exercise their rights under the law, ensuring their full and equal participation in society, and to also be the place where a diverse mix of talented people want to come, to stay and do their best work serving our clients. We envision a society where all people have dignity and worth. People with disabilities have basic human needs that are no different from those of all people. They have a right to freedom from neglect, exploitation, discrimination and isolation, and a right to be included in all aspects of their communities. Our organization is able to provide these services because of the hard work and dedication of our passionate and creative employees.

Disability Rights Texas’ dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all of our content and across all of our issue teams. Diversity is more than a commitment at DRTx—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

Benefits and Perks

Paid insurance: health, dental, life, long term care, long term disability.
Optional Vision plan
Tax-free spending and savings accounts for healthcare related and dependent day care expenses
Tons of paid time off: 12+ days of accrued paid vacation per year, at hire, increasing with tenure; 12+ days of accrued paid sick time per year, at hire; 2+ days of paid personal time per year, at hire; 15 paid holidays per year, including the the period of December 24 - January 1; up to 6 weeks of paid parental leave for the birth, adoption or foster care placement of a child and up to 4 weeks of paid bereavement leave for the death of certain family members
401(k) retirement account including a contribution made by DRTx, regardless of what an employee does or does not contribute pre-tax or roth
Flexible schedules, compressed work weeks, and opportunities to work via telecommuting are available for certain positions
Certain employees may be eligible for student loan repayment assistance and forgiveness programs

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