Accessibility Generalist - West

Job ID: 263030
Location Name: This position must be located at one of our existing distribution center locations
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible:



Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.



The Opportunity:

Sephora Human Resources

At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent in our Distribution Centers. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.



Your Role at Sephora...

The Accessibility Generalist is responsible for providing comprehensive support and guidance to employees with disabilities within the Sephora Distribution Centers, ensuring they have the necessary accommodations and resources to succeed in the workplace. This role involves collaborating with various departments to promote an inclusive and accessible work environment, in compliance with relevant laws and regulations. The Accessibility Generalist will also serve as a key point of contact for employees seeking assistance with disability-related and accommodation issues and will work to foster a culture of understanding and inclusion within the organization. Additionally, the Accessibility Generalist will handle HR responsibilities such as managing employee records related to disability accommodations, assisting with the recruitment and onboarding of employees with disabilities, and supporting performance management processes to ensure that employees with disabilities receive fair and equitable evaluations. The role includes developing and implementing HR policies related to disability support, providing training to HR staff and managers, and offering general HR support, such as addressing employee inquiries, assisting with benefits administration, and participating in employee relations activities to ensure a positive work environment for all employees.



Essential Functions of the Job:

Program Management:

Serves as company ambassador in the community for individuals with disabilities by hosting and leading building tours for external partners, attending/presenting at local agency meetings, diversity and inclusion workshops and conferences

Own and drive external partnerships with community and local organizations to advance inclusion and equity in our communities

Assists in the planning and implementation of DC Accessibility Training Program goals in designated buildings

Create and deliver disability education training to leaders

Own the measurement of the program impact with key metrics

Facilitate DC Accessibility Training Program and own all hiring and onboarding steps for employees who complete the program

Travel as needed to provide support and regular check-ins

Employee Relations and Performance Management:

Serve as the primary point of contact for employee relations for employees with disabilities including conducting investigations, addressing concerns, and escalating issues to HRM when necessary

Provide coaching and guidance to leaders on Corrective Actions, disciplinary measures, and consistent application of company policies

Schedule and attend regular meetings with leadership to discuss the performance of employees with disabilities



Leave and Case Management:

Own and address accommodation needs for all employees, collaborating with leaders. Facilitating interactive conversations, and following up with employee to determine if accommodation is appropriate

Serve as a consultant for leadership on accommodations, ensuring alignment across designated sites

Maintain accurate accommodation data tracking



Engagement, Development, and Support:

Own and execute engagement activities in the disability space

Support HR teams in the execution of engagement activities with all employees

Collaborate with HR leaders on internal initiatives to enhance team development, morale, and engagement through networking opportunities and HR projects

Attend productivity meetings and other business critical meetings to support operations and maintain visibility with employees

Support HR teams with recruiting events, onboarding, and orientation

Coordinate, support, and activate company Social Impact Initiatives



We would love to hear from you if have…

3+ years of Experience in the field of diversity & inclusion, special education, rehabilitation services, or developmental disabilities or professional work equivalent. Advanced degree or certification in the areas of diversity & inclusion, special education, rehabilitation service management preferred.

Fluency or basics in ASL preferred, but not required

Subject matter expert on the ADA, ADAAA, and other laws pertaining to people with disabilities

Have demonstrated success in the creation or implementation of program management, curriculum, training, etc. supporting people with disabilities

Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems or challenges through job accommodations

Excellent interpersonal, negotiation, and conflict resolution skills

Ability to effectively give and receive feedback professionally and respectfully, setting an example to others

MS Office Suite with strong MS Excel skills

Strong analytical, problem-solving, and decision-making skills

Excellent time management skills with a proven ability to meet deadlines

Must be flexible and adaptive to respond to a fast-paced environment proactively

Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs

Travel as needed, up to 25% of the time



While at Sephora, you’ll enjoy…



The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.



You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.



Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.



Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.