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At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: As a Product Designer at PayPal you will have an opportunity to create meaningful and cohesive end-to-end experiences for a broad range of customers from small businesses to large enterprises, from shoppers to investors. You will work alongside your cross-functional team members to influence decisions and ultimately deliver the best possible experience for our global customers. We are looking for design support across different domains within the PayPal family. We’ll be able to match your interests with team needs as we get to know you and your experience.
The customer is at the center of everything we do at PayPal. As a leader in financial technologies, PayPal teams are cross-functional and inspired by the goal of improving the financial wellbeing of people and businesses around the world. Our cross-functional team of designers, researchers, engineers, and product leaders partner across the PayPal family of companies as one team to deliver unique and meaningful products for millions of customers around the world. We’re actively building out our UX teams in Chicago, IL and Austin, TX but are open to other locations depending on role and candidate.
As a Product Designer at PayPal you will have an opportunity to create meaningful and cohesive end-to-end experiences for a broad range of customers from small businesses to large enterprises, from shoppers to investors. You will work alongside your cross-functional team members to influence decisions and ultimately deliver the best possible experience for our global customers. We are looking for design support for our Credit products, specifically contributing to how our merchants implement our "Pay Later" installment products .
Our Product Designers influence teams to make customer-centric decisions across the product development lifecycle. This includes drawing on data and research to inform design concepts and decision making. We start with asking the right questions and end with optimized, best-in-class deliverables. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft.
As a Product Designer at PayPal you will be the voice of the customer. With some guidance, from your manager and extended design team you will be able to go deep on a specific area of our product experience. You’ll build expertise in the domain and customers, and also foster relationships with your team of cross functional partners.
You will be a member of our diverse Global Design Organization where we believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. Our UX community believes in investing in personal and professional growth so that everyone has an opportunity to learn, stretch and to elevate each other. If you want to work alongside motivated, talented people all focused on positive impact around the world, reach out.
Work with cross-functional team members in the execution and delivery of PayPal’s products and services, using a customer-focused, iterative design process
Create high-quality deliverables with some oversight and guidance from a senior designer, within timelines and project requirements
Leverage and foster the use of established UX techniques in the creation of UX analysis, solutions, and materials
Commitment to WCAG and A11y standards, challenging teams to build inclusive experiences- regardless of regardless of circumstance, affluence, culture, language, age, or ability.
BA/BS + 2 years or Master’s degree +1 year experience in the field of user experience, design, research or related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive Sciences OR alternative equivalent project/portfolio experience
Familiarity with modern screen design tools like Figma
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
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PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.