Principal Accessibility Engineer I

Company Overview
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

JOB SUMMARY
Design accessibility-based products and features that directly impact the consumer experience. Involved in architecting innovative solutions. Subject matter expert for multiple programs/systems. Diagnose highly complex issues and evaluates, recommends, and executes the best resolution.


MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Architect, review, and harden QA testing plans that both meet business goals and ensure a positive user experience that meets standards.
Lead the UI/UX and developments teams to support standards, define application interactions, perform usability and Accessibility testing, as well as advise developers on technical solutions.
Work within cross-functional team to understand expectations, priorities, and necessary deliverables.
Design, implement, monitor, enhance, and troubleshoot design ideas, along with fellow team members.
Lead brainstorming sessions, and wireframe and design reviews to help solve problems.
Ensure alignment of the implementation of Accessibility standards across various products and platforms.
Mentor and guide Designers and Developers on proper standards.
Identify opportunities to make accessibility more innovative while maintaining the health of the product, feature, and relationship with clients.
Advocate for accessibility as it pertains to customer experience within the organization.


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English.
Demonstrated in-depth understanding of WCAG 2.1 Levels A and AA
Demonstrated in-depth Accessibility understanding and practices to digital applications in order to innovate from concept to launch
Demonstrated in-depth knowledge of platform specific nomenclature
Ability to sketch and generate big-picture ideas for early-stage Accessibility work
Effective time management skills and the ability to be self-directed when needed
Effective client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
Effective written and verbal communication skills
Effective analytical and troubleshooting abilities

Required Education
Bachelor's Degree in Design / HCI / Related Field, or equivalent real world experience

Required Related Work Experience and Number of Years
Accessibility experience, with at least 60% focus on testing - 7+
Experience with industry standard Accessibility technologies (such as screen-readers, screen-magnifiers, speech-dictation, etc.) - 5-8
Experience with creating highly-detailed annotated wireframes, user flows, and process flows within consumer applications
Experience with project estimation
Experience with planning and facilitating user research and usability tests with disabled users


PREFERRED QUALIFICATIONS
Preferred Education
Master's Degree


WORKING CONDITIONS
Office environment

EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $110,800.00 to $196,400.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.