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Associate Accessibility Analyst


Nashville, TN,US

This job is expired.

Do you have the career opportunities as an Associate Accessibility Analyst you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as an Associate Accessibility Analyst where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications

HCA Healthcare ITG

Job Summary:

What makes HCA Healthcare Information Technology Group (ITG) unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in many industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to raise the bar, unlock possibilities, and care like family.

The Accessibility Analyst supports accessibility and quality activities on HCA Healthcare’s digital products, including consumer-facing websites, social media channels and digital touch points. This role has experience in creating valuable and actionable accessibility documentation, passion for advocating for users encountering all accessibility challenges, and can clearly articulate how a product should work in the digital and physical world related to accessibility considerations.

This role requires close collaboration with cross functional teams while being a subject matter expert in current WCAG standards across web, native, and other digital access points while supporting product teams in their efforts to make products compliant. Additionally, this role will help test, inspect, partner, and drive accessibility best practices throughout the software development lifecycle with the end user in mind.

We are on a mission to change the face of the healthcare industry through value driven products. These products will create innovation to all users of healthcare across HCA’s nationwide ecosystem. To do this we are building teams that are curious and quick to adapt to new technologies.

General Responsibilities:

Partner with business stakeholders and peer technologists to create common business and user goals.
Conduct annual automated and manual audits of a representative sampling of websites and native applications that are in Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance with Americans with Disabilities Act (ADA) standards.
Establish communication and monitor implementation of corrective actions based on audit findings.
Collaborate with UX designers, product analysts and owners, business analysts, and software engineers on accessibility requirements.
Develop and maintain standard templates for testing applications for compliance.
Communicate the status of testing, including reporting of overall test results.
Implement human-centered design methodologies and processes that leverage ongoing feedback, user insights and information.
Translate user research insights into actions by partnering with product and software engineering colleagues to prioritize and execute on them.
Create and maintain resource materials and documentation.
Contribution to, compliance with, and encouragement of organizational standards, such as accessibility, design system standards, and identity and branding guidelines.
Foster a UX-centric culture through teaching, sharing, and coaching others on accessibility best practices.
Ability to present accessibility standards to stakeholders in order to garner empathy, create consensus and collaboration, and foster a culture of accessibility.
Perform detailed quality assurance audits and evaluations on new sites and native apps to ensure websites are accurate and follow company guidelines.
Provide training and education for colleagues and partners at all levels of the organization.
Identify content issues – such as incorrect text and image formatting, broken links, and misapplied tags.
Regularly track and report on progress and trends using spreadsheets and status reports.
Provide regular reporting on identified accessibility issues.
Provide UAT support where needed.

Education, Experience and Certifications:

Bachelor's degree in human computer interaction, user experience, product design, graphic design, or associated field – Preferred
1+ year(s) of experience in user experience or accessibility role(s) – Required

Other Required Qualifications:

Empathetic and growth mindset with a willingness to learn new skills, technologies, and methodologies.
Knowledge and experience with web technologies (HTML/CSS, JavaScript, Xml, and Web content management systems).
Understanding and ability to use relevant accessibility tools and platforms (e.g. Deque, web technologies etc.).
Developing in thoughtful conversations and stakeholder interactions in a way that drives productive user-centered solutions with UX-thinking at its core.
Knowledge of current WCAG accessibility standards and guidelines.
Developing ability to influence accessibility best practices while working closely with cross-functional, multi-disciplinary teams.
Experience with assistive technology devices including but not limited to screen magnification, screen readers (iOS VoiceOver and Android Talkback), alternative keyboard inputs, across web and native.
Familiarity with scripting languages desirable (JS, Vue, React, Angular, and more)
Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act (Section 504).
Experience with accessibility audit and quality assurance tools and processes.
Developing mentoring colleagues as they learn and grow in accessibility best practices.
Developing ability to present complex information succinctly to various audiences verbally and in writing.
Excellent problem-solving and analytical skills.
Strong ability to work both independently and on a team.

Physical Demands/Working Conditions

Occasional Travel: The job may require travel from time- to-time, but not on a regular basis.

HCA Healthcare’s Information Technology Group (ITG) delivers healthcare IT products and services to HCA Healthcare's portfolio of business and partners, including Parallon, HealthTrust and Sarah Cannon.

For decades, ITG has been a pioneer in the industry, leading the transformation of healthcare into a new era of quality and connectivity. ITG relies on the breadth of the organization and depth of technical expertise to advance and enhance today’s healthcare and to enable our physicians and clinicians to provide world-class, innovative care for patients.

ITG employees rally around the noble cause of transforming healthcare through technology and find inspiration in the meaningful work they do—creating a culture that follows our mission statement which begins by saying “above all else we are committed to the care and improvement of human life.”

If you want a career in technology and have a heart for healthcare, apply your expertise to a mission that matters.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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