Product Manager III, Employee Accessibility
Product Manager III
Are you passionate about empowering and influencing technology teams to enable and build inclusive and accessible technology solutions for employees, guests, and recruits?
The technology teams within Expedia IT (eIT) enable, drive, and configure core applications and tools for all Expedia Group employees to be productive and to do their best work. This work translates into the best platforms for our customers – travelers and partners, around the world. We put employee experiences at the center of our focus.
Our team is impactful: we work every day to reduce friction and empower our communities, striving to optimize our tools and frameworks. We are platform product managers with a human focus: customer-centric, quality driven, and empathetic. We recognize that a truly inclusive environment is not possible without removing the friction and limitations technology can cause for people with known and hidden disabilities. An inclusive and diverse company allows and bolsters a diversity of thought that is essential to an innovative organization. And that is where our team’s focus comes into the picture.
We are looking for a dynamic, organized self-starter to partner with partners, technical leaders, and development teams across our organization.
What you will do:
Conduct user research to understand customer needs and opportunities to improve the productivity and collaboration suite, and the Employee Accessibility Resource Center.
Encourage product feature visions and guide standards and essential acceptance criteria through every stage of the software development lifecycle. Build business cases using competitive analysis, market and customer research
Establish journey maps to identify struggles and opportunities in software for employees
Define a set of success metrics to measure customer happiness and business impact and be able to apply them in decision-making
Support and continue building the Expedia Group catalog of assistive technologies
Who you are:
Previous experience as a product manager or product owner in software companies
Strong customer focus with a passion for Accessible Experiences and a persistent growth mindset, strong communication and problem-solving skills
Experience and familiarity with digital accessibility; WCAG 2.1, 508c, and CVAA guidelines, ATAG, UAAG and International Standards
Some experience with most assistive technologies
Inspiring collaborator, influencing strategy and design decisions and comfortable leaning on your own authentic lived experiences
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.