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Accessibility Engineering Manager

CVS Health

Boston, MA,US

We are looking for an Accessibility Product Manager with experience working in a fast-paced, startup like environment.

A11y Engineer – Dev. is responsible for supporting and equipping our Product Design and Engineering teams to ensure successful delivery of our accessible digital products. This person will be supporting all aspects of integrating accessibility into design and deployment:

Responsibilities

Partner with Accessibility Design team in building A11y into Product Design by:

o helping understand how users experience products using Assistive Technology
o participating in and contribute in Accessible Design Decisions
o identifying how design intent affects A11y AC (Acceptance Criteria)

Partner with Engineering teams during development ensuring A11y AC is being met by:

o ensuring feature functionality has A11y AC written / available
o helping engineers understand the A11y AC.
o answering technical how-to questions for A11y in Web, IOS & Android development.
o helping engineers test and validate A11y AC.

Support 3rd-Party Audits by:

o reviewing 3rd-Party findings, test results
o re-test, verify reported findings if reported issue is questionable
o create A11y user stories, defects for A11y findings
o help triage, prioritize A11y issues with product and provide A11y context, guidance on how to remediate A11y findings.

Analyze validation test results looking for

o training opportunities
o engineering methods needing correction
o components needing a11y refinements
o processes lacking appropriate a11y support.

Attend relevant stand-ups and status meetings.


Bring a depth of development and technical knowledge that complements and strengthens a culture beginning to apply a11y practices in design, engineering and QA.
Apply accessibility knowledge to a wide range of client digital properties including but not limited to responsive websites, mobile applications, hybrids and digital documents.
Stay up-to-date on current and existing trends in the accessibility space.
Partner with Design A11y, Design System teams and Engineering A11y Leads to develop, promote the adoption and integration of accessibility policies, procedures, and standards.


Required Qualifications
10+ years of relevant work experience in A11y
5+ years of experience as a people leader

Ability to think from an end-user perspective
Commitment to meeting high expectations of end users
Solid experience testing with all common screen readers (JAWS, NVDA, MAC/IOS VoiceOver, TalkBack), keyboard only, and other assistive technology.
Ability to interpret and advise on standards, principles and techniques for meeting accessibility success criteria (including WCAG 2.0 AA, WCAG 2.1 AA, and WAI-ARIA)
Ability to partner with various cross-functional teams for direction and consistency
Providing leadership when necessary
Excellent organizational and communication skills
Familiarity with Responsive Web Design and mobile apps
Fluency in the software development lifecycle
Strong understanding of supporting products in a SAFe environment specifically how current/future work is scheduled to come through planning, design, engineering and 3rd-party validation efforts
Knowledge of Rally, Teams, Confluence and other cooperation tools


Preferred Qualifications

Ability to train and coach colleagues on various accessibility topics
Ability to promote and share the importance of accessibility
Understanding the overlap between user experience and accessibility
Ability to analyze (Android, iOS, web) code and employ problem-solving skills to recommend best solution
Knowledge of mobile accessibility best practices on Android and iOS


Education
Bachelor degree or equivalent work experience

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

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