ITTA Web Services and User Experience Coordinator - University Library

Position Summary: UIC is seeking an ITTA Web Services and User Experience Coordinator to join their University Library department. The IT Technical Associate leads and participates in the design, maintenance, and functionality of the library website to ensure access to information about Library services and seamless access to external research resources and other content platforms provided by vendors and external partners. The IT Technical Associate also manages the library's intranet.

Duties & Responsibilities: Website and applications
- Maintains and monitors the Library website functionality and the accuracy of content
- Responds to and resolves website issues
- Ensures that applications are compatible across multiple platforms and browsers
- Collaborates with internal and external partners to maintain current library information and access to vendor-provided products
- Maintains the library intranet and trains library staff to use it

Usability and Accessibility
- Establishes, disseminates, and applies usability, accessibility, and technical standards
- Provides regular and custom reports on traffic and website performance
- Conducts usability and accessibility assessments and implements improvements based on user feedback

University Standards
- Applies UIC brand identity and marketing strategy including messaging and visual standards; conveys the depth of collection resources available through the UIC Library
- Collaborates with external departments and library employees to maximize the vibrancy of the UIC Library site within the strategies and requirements of the university
- Collaborates with the UIC Library Director of Communications to synchronize Library messaging and maximize all of the Library’s publicity media
- Collaborates with UIC Strategic Marketing and Communications to ensure the website reflects the UIC brand and messages

Other Responsibilities
- May supervise student employees
- Performs other duties as assigned

Minimum Qualifications Required:
- Bachelor's Degree in Computer Science, Engineering, Information Systems Management, and/or related field of study.
- Minimum of five (5) years professional level IT experience within Web UX Design & Administration which includes Web Administration, UI/UX design, maintenance of web pages and applications. May program, test or implement applications using a variety of software languages and platforms. Ensure that application(s) are compatible across multiple platforms and browsers. May also maintain and monitor website functionality and/or website security. Collaborates with internal and/or external resources to maintain current organization’s information.

Preferred Qualifications:
- Experience maintaining websites in a library and working with integrated library systems, information product vendors, and collaborative resource sharing programs
- Video and photo editing skills
- Proficiency in programming languages including HTML, CSS, and JavaScript
- Master’s degree from a program accredited by the American Library Association