Accessibility Analyst

Job Profile Summary

Responsible for conducting comprehensive accessibility audits and user experience testing of student-facing content to ensure alignment with WCAG 2.2 AA standards. This role requires a strong understanding of web accessibility principles and the ability to identify, document, and recommend solutions for a broad range of accessibility issues. Communicates audit findings to WGU stakeholders and provides remediation recommendations to external vendors. Additional responsibilities include evaluating WGU platforms and products, consulting on complex accessibility barriers, reviewing course and assessment content, coaching staff and vendors on accessibility best practices, and researching emerging accessibility innovations. The position involves working both independently and collaboratively across teams.

Primary Responsibilities

Performs in-depth accessibility audits of websites, documents, videos, and other digital content.
Reviews vendor-created content against accessibility acceptance criteria and provide actionable remediation guidance.
Creates detailed reports on WCAG 2.2 AA compliance and recommend solutions for identified barriers.
Develops remediation plans for third-party products and platforms.
Communicates evaluation results and remediation recommendations to WGU stakeholders and vendors.
Identifies accessibility issues within course and assessment content, WGU platforms, and websites, and propose solutions.
Stays current on changes to WCAG guidelines, assistive technologies, and accessibility trends.
Coaches staff and vendors in one-on-one or group settings to support implementation of accessibility best practices.
Consults with colleagues and vendors to resolve complex accessibility challenges.
Assists in developing and documenting team processes and evaluation procedures.
Contributes to the research, development, and maintenance of the accessibility evaluation methodology.
Supports the training and mentoring of new team members.
Engages with accessibility professionals and communities to stay informed on innovations and evolving best practices.
Performs other related duties as assigned.