Product Designer

Design Systems Designer (B35) – Web

The Company

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Team

The American Express Design System saves teams time and resources by providing ready to use front-end components and design guidelines that bring consistency to the American Express customer journey. Containing over 300 components and styles, DS supports multiple frameworks and is looking to enhance their product offerings. Carefully maintained guidelines provide clear rules, as well as best practices to help teams adopt the design system and set the standard in design across the enterprise. By providing DS to the entire enterprise, we can dramatically improve teams’ strategic agility, speed to market, transparency, and the business value they drive.

The library and guidelines are maintained by a team of designers, product managers, and engineers that are constantly working to evolve the library through user research, testing, and ideation.

The Role

As a designer on the DS team, you will help shape and scale our enterprise design system across complex web platforms. This role sits at the intersection of visual design, interaction design, accessibility, and systems thinking, and plays a critical role in enabling product teams to build consistent, high-quality digital experiences at scale.

As a designer you will partner closely with engineering, product, product design teams, accessibility, and brand teams to define, evolve, and inform use and implementation of our web design system—balancing craft excellence with pragmatism in a large, multi-product ecosystem. As a member of the Design Systems team, you will be responsible for updating and maintaining the library, as well as an advocate within the community ensuring proper usage of the system.

Responsibilities

* Creating and maintaining complex symbols, tokens, and libraries in Figma. Creating and maintaining visual assets such as icons, flags and brand assets
* Responsible for creating and maintaining documentation site and guidelines
* Confidently and clearly communicate design decisions through presentations to peers, partners and cross-functional leadership, as well as host workshops, and create educational resources
* Responsible for designing with an Accessibility first mindset. Must adhere to and be knowledgeable on WCAG guidelines in order to advise the community on internal digital policies as well as external best practices
* Actively improve design processes and workflow for broader design organizations.
* Collaborate closely with product managers, engineers, design leads and other cross-functional partners to define product requirements and deliver against them
* Collaborate with global design, product, and engineering teams to drive UI pattern usage and to industry best practice standards to American Express
* Responsible for strong communication skills and to be able to articulate design decisions internally and externally, self-governing and working autonomously
* Actively engage with other designers to exchange ideas, share skills, and provide mentorship for teammates

Minimum Qualifications

* 7+ years of product or UX design experience, with significant design systems work
* Deep experience designing for web platforms in complex product ecosystems
* Expert-level proficiency in Figma, especially for large, shared libraries, experience creating and maintaining complex symbols, tokens and libraries
* Strong understanding and ability to create component-based design, responsive layouts, and interaction patterns
* A portfolio that showcases your work, provides details of your project roles, and shows examples of component or system designs from inception through delivery
* Experience working on customer-facing applications with focus on UI Design
* Must have strong knowledge and experience with advising on WCAG
* Knowledge of web implementation technologies (HTML, CSS, React). No coding required in this role, but you'll need the ability to articulate technical considerations of your designs to your developers
* Must have strong organizational, technical and creative problem-solving skills
* Must work well in a dynamic, complex environment and under deadline pressures
* Strong written and verbal communication skills
* Must have a team mindset and ability to take direction from leadership

Preferred Qualifications

* Experience working with Agile in JIRA/Airtable
* Experience working across platforms is a plus (Native Mobile, Email)
* Experience working with Lean UX
* Motion design and animation skills a plus

An online portfolio demonstrating samples of design deliverables is required to apply for this role.

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.