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Director, Digital Accessibility


Boston, MA,USA

The Director of Digital Accessibility position is responsible for leading and managing the accessibility and compliance functions within the Technology department of Primacy. This position will build on Primacy’s digital accessibility expertise to establish and promote Primacy as a leader in accessibility. The Director of Digital Accessibility is an expert in WCAG 2.0, 508, 1557 and the ADA and how each applies to our clients. The position is responsible for growing Primacy’s accessibility business by creating opportunities for our existing and new clients.

Lead the development, adoption and enforcement of accessibility compliance policies, procedures and standards
Collaborate with internal teams for compliance and training including UXd, Creative, Creative Technology, Technology and QA
Ensure best practices in design, development and QA
Develop and enforce standards for testing including programmatic and manual testing methods
Represent Primacy on social media and blogs in promoting our accessibility expertise
Produce articles and white papers
Stay up-to-date on current and existing trends
Maintain a position of expertise within the accessibility community
Promote and engage with potential clients
Respond to new business RFPs
Work with Strategy and New Business efforts to promote offerings and expertise to market research firms
Represent Primacy in pitch meetings and New Business calls
Speak at industry events including conferences and meet-ups
Grow accessibility business with existing clients
Provide consulting services for web, mobile and document accessibility
Oversee redesign and remediation projects across departments
Provide policy gap-analysis and inventory risk assessments
Work with account managers to identify opportunities and expand existing relationships
Teach on-site training in accessibility related topics
introductory, legal landscape, PDF, WCAG 2.0, content development, design, development, ARIA, mobile, multimedia, and social media
Provide VPAT consultation and analysis


Bachelor’s degree in Computer Science, Information Technology specialty, or related field
Minimum 5+ year’s digital accessibility experience
Digital marketing agency experience preferable
Expert Level understanding of applicable guidelines including WCAG, and PDF/UA
Familiarity with legal requirements and implications for our clients including 508, Section 1557 and the ADA
Knowledge and experience working with manual testing techniques including keyboard only testing and screen reader testing
Understanding of digital document accessibility including remediation techniques and dynamic document creation
Proficient in JAWS, NVDA and Voiceover for Mac, Talkback for Android and Voiceover for iOS
Web Development experience in HTML/CSS/ARIA
Mobile Development experience with Java/Objective C/Swift a plus
Sales and marketing experience
IAAP Certification a plus
Must possess strong project management and leadership aptitude; demonstrated professionalism in managing multiple projects and resources effectively
Outstanding communications skills - must be proficient communicating across all levels of the organization as well as building successful relationships

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