WEB DESIGNER
Loyola University Chicago
Chicago-Water Tower Campus,US
**Web Standards & Compliance Leadership** * Lead the implementation and maintenance of web compliance and quality assurance standards, including accessibility (WCAG), UX best practices, content quality, and brand alignment. * Serve as the product owner for compliance-related processes and tools within Loyola’s enterprise CMS (Terminalfour). * Monitor web performance and compliance using Siteimprove, Google, and other tools (including AI platforms); analyze findings and provide actionable recommendations to stakeholders. * Own and manage workflows, permissions, tools, and contributor guidelines that support effective governance and content quality control across LUC.edu. * Identify gaps in compliance, recommend solutions, and track resolution progress through defined processes. **Partnership & Enablement** * Act as a trusted advisor to campus web contributors, providing clear guidance on how to meet standards without sacrificing user experience or content effectiveness. * Lead contributor training, onboarding, and the development of self-service resources, including documentation, how-to guides, and compliance checklists. * Collaborate closely with the rest of the UMC Digital team on projects, including direct support on design builds as needed. **Monitoring & Continuous Improvement** * Define and manage the web compliance roadmap, prioritizing initiatives that improve accessibility, UX, and brand consistency. * Use behavioral data, accessibility audits, and content quality insights to drive continuous improvements and inform web strategy. * Facilitate regular compliance reviews, reporting progress and metrics to key stakeholders across the institution.Bachelor’s degree and two to four years of experience in design/marketing environment with a significant focus on Web projects and Web programming. Equivalent combination of education and experience may be considered.* 5+ years of experience in web management, UX, digital product ownership, or accessibility compliance. * Deep understanding of accessibility standards (ADA/WCAG 2.1), SEO best practices, UX/UI principles, and content governance frameworks. * Proficiency with enterprise CMS platforms (Terminalfour strongly preferred) and compliance monitoring tools such as Siteimprove. * Experience working collaboratively across marketing, design, and development teams, with a hands-on approach to problem-solving and solution delivery. * Knowledge of design systems, pattern libraries, and responsive web design principles. * Strong communication and interpersonal skills, with the ability to present complex compliance concepts in an approachable, actionable way. * Demonstrated success influencing stakeholders in a matrixed environment without direct authority.* Familiarity with higher education web environments and the needs of varied audience groups (students, faculty, staff). * Experience with contributor onboarding, training, and enablement programs. * Familiarity with Agile/SCRUM project management methodologies and product backlog management.