Program Manager, Digital Accessibility Governance & Policy
AMA CONSULTING LLC.
Grand Rapids, MI,US
The Program Manager, Digital Accessibility Governance & Policy is responsible for leading and managing the organization's digital accessibility efforts. This includes developing and implementing accessibility policies, standards, and guidelines, as well as overseeing the accessibility of digital products and services. The Program Manager will collaborate with cross-functional teams, including product development, design, engineering, and legal, to ensure compliance with relevant accessibility regulations and best practices.
Responsibilities:
- Develop, implement, and maintain the organization's digital accessibility strategy and roadmap.
- Establish and enforce accessibility policies, standards, and guidelines across all digital platforms and products.
- Conduct accessibility audits and assessments of websites, applications, and other digital content.
- Collaborate with product teams to integrate accessibility into the design and development lifecycle.
- Provide training and guidance to internal teams on digital accessibility best practices.
- Stay up-to-date on accessibility regulations, standards (e.g., WCAG), and emerging trends.
- Manage relationships with external vendors and consultants as needed.
- Track and report on key accessibility metrics and progress.
- Serve as the subject matter expert on digital accessibility for the organization.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience in digital accessibility, including policy development, implementation, and compliance.
- Strong understanding of accessibility standards such as WCAG 2.1 AA and Section 508.
- Experience with accessibility testing tools and methodologies.
- Excellent project management and organizational skills.
- Strong communication, interpersonal, and stakeholder management skills.
- Ability to work independently and collaboratively in a fast-paced environment.