Accessibility Specialist

Position Summary:The position of Technical Services Staff ,with a specific focus on Accessibility, includes responsibility to perform a variety of professional duties of a technical and often complex nature, relating to ICC’s Technical Services and development and maintenance of codes and standards. The individual provides internal professional and technical support to ICC staff, both within and outside the Technical Services department, and has frequent telephonic, written, and direct personal contact with committee members, interested parties, customers, and the public.

The position is based out of ICC’s Central Regional Office in Country Club Hills, Illinois and reports to the Director of Standards Development. This position can be a hybrid position depending on the selected individuals skills, experience and proximity to an established ICC office.

Essential Functions:

The key responsibility will be providing technical support services for ICC’s codes and standards with an emphasis on accessibility requirements in codes and standards. This includes:
* Assist members with code/standard interpretations and related questions
* Staff liaison to codes and standards development committees
* Representing ICC at meetings and conferences
* Serving on internal and external committees
* Assist in educational content development, and conducting ICC seminars as an instructor
* Serving as a technical resource for other ICC departments and functions which may involve assisting with accessibility requirements for our publications[BT1]
* Perform other technical and administrative duties as assigned
* In addition, technical staff may be called upon to assist the ICC Codes & Standards Department with duties related to the development of codes and standards, including:
* The review and development of code/standard language that is concise, accurate, and consistent with other code/standard provisions
* Participation at ICC’s Committee Action and Public Comment Hearings
* Working with publications staff to ensure the accuracy of published code/standard documents
* Assisting in, and supporting the development of Commentaries and other code/standard related publications of ICC
* Responding to inquiries on code interpretation for the position’s area of subject matter expertise.
* Performs other related duties as assigned
* Evaluate and Audit Digital Content:
* Conduct thorough evaluations and audits of digital content, including websites and mobile applications.
* Ensure compliance with accessibility standards such as the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA).
* Identify accessibility barriers and recommend effective solutions.
* Remediation Strategies:
* Collaborate with web developers, designers, and content creators to develop and implement remediation strategies for identified accessibility issues.
* Ensure that websites and software are modified to be accessible to everyone.
* Documentation and Training:
* Create and maintain comprehensive documentation of accessibility policies, procedures, and best practices.monitor evolving accessibility legislation and standards.
* Design and deliver training sessions on accessibility principles, tools, and techniques for both technical and non-technical staff.
* User Testing and Feedback:
* Facilitate user testing with individuals with disabilities to gather feedback on the usability of digital products and services.
* Incorporate findings from user testing into improvement plans.
* Procurement and Compliance:
* Advise on the procurement of accessible technology and services.
* Ensure that accessibility criteria are included in vendor selection and evaluation processes.
* Coordinate with legal and compliance teams to monitor evolving accessibility legislation and standards.
* Handling Complaints and Inquiries:
* Investigate and respond to accessibility complaints or inquiries from users.
* Propose appropriate resolutions to enhance user satisfaction and compliance.

Essential Skills and Education/Experience:

* Baccalaureate in architecture, engineering, or science with professional licensure/registration preferred
* Minimum of 5 years of professional experience in a building jurisdiction, related professional association/company, or code enforcement, implementation, or interpretation
* Ability to demonstrate sound working knowledge of code interpretation, application, and/or enforcement
* Strong technical writing, communication, and customer service skills
* Strong facilitation skills
* Knowledge of ANSI and SCC standards development requirements a plus

Physical Requirements:

* Occasional travel required when conducting ICC seminars and assisting the Codes & Standards Department, both locally and nationally
* Ability to sit for extended periods while working at a computer or desk
* Occasional standing, walking, and reaching to access files or office supplies
* Manual dexterity for typing, filing, and handling office equipment
* Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents)
* Visual acuity to read printed and digital materials
* Auditory ability to communicate effectively in person and over the phone
* May need to climb stairs in multi-level office building

Environmental Conditions:

* Indoor office/home environment
* Must be able to work in standard office environment with artificial lighting and climate control