Quality Engineer – Accessibility Focus (QE3)

Job SummaryThe Quality Engineer III will play a critical role in ensuring our digital products are inclusive and usable for all users, including those with disabilities. This role requires a strong foundation in quality engineering, a deep understanding of accessibility standards such as WCAG, and hands-on experience with both manual and automated accessibility testing tools. The Accessibility QE III will work closely with cross-functional teams to identify, prioritize, and resolve accessibility issues, and will help drive inclusive design practices across the organization.

What Your Impact Will Look Like
* Perform functional and automated accessibility testing across web and mobile platforms using assistive technologies such as screen readers (JAWS, NVDA, VoiceOver).
* Run and interpret results from automated accessibility tools (Axe, Google Lighthouse) and integrate findings into the development lifecycle.
* Collaborate with product managers, designers, and developers to understand requirements, acceptance criteria, and intended user experience.
* Write clear, actionable bug reports and accessibility tickets.
* Distinguish between WCAG violations, best practices, and usability concerns, and prioritize issues accordingly.
* Suggest practical, standards-compliant solutions to accessibility issues.
* Participate in design and code reviews to identify accessibility gaps early in the development cycle.
* Advocate for inclusive design and help teams understand the impact of accessibility on user experience.
* Mentor peers and contribute to accessibility knowledge sharing across teams.

Security Requirement
* Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

You Will Love This Job If You Have
* Bachelor’s degree in Computer Science/Information Technology or related [KJ1] field; or equivalent experience in software testing and accessibility.
* 4-8 years of experience in Quality Engineering or Accessibility Testing.
* Familiarity or proficiency in general automated quality engineering, including reading, writing, and executing automated tests[KJ2] .
* Knowledge of working with AI and AI tools.
* Strong general QE skills: attention to detail, creative problem-solving, requirement analysis, ticket writing, and clear communication.
* Familiarity or proficiency in general automated quality engineering, including reading, writing, and executing automated tests.
* Hands-on experience with functional accessibility testing and assistive technologies.
* Firm understanding of WCAG guidelines and accessibility principles.
* Familiarity with using at least one major screen reader (JAWS, NVDA, VoiceOver).
* Strong familiarity with ARIA roles, attributes, and semantic HTML structure.
* Experience using automated accessibility testing tools and interpreting their output.
* Ability to prioritize accessibility issues based on severity, impact, and user experience.
* Excellent written and verbal communication skills, especially when explaining technical issues to non-experts.
* Experience working in agile software development environments.
* Preferred Skills:
* Customer-facing or support experience.
* Certified for accessibility testing through the Trusted Tester Process & Certification Program.
* Experience presenting or training others on accessibility topics.
* Experience writing automated accessibility tests.
* Experience auditing wireframes and UX designs for accessibility.
* Understanding of inclusive design principles and cognitive accessibility.
* Familiarity with cloud platforms (AWS, Azure, GCP).
* Experience in a SaaS environment.

Examples Of Possible Performance Metrics
* Accessibility issues identified and resolved pre-release.
* Team-orientation and collaboration.
* Reduction in customer-reported accessibility issues.
* Accessibility test coverage across platforms.
* Participation in accessibility reviews and knowledge-sharing sessions.

The BenefitsAt Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance.

Here’s what you can expect as a India-based team member:

Flexibility & Balance
* Paid Time Off– Take the time you need to rest, recharge, and live your life.
* Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
* Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness
* Private healthcare benefits - Comprehensive coverage for you and your family.
* On-Demand Mental Health Support – Access to Headspace and other wellness tools.
* Fitness Reimbursement & Cycle Program – Stay active, your way.
* Critical Illness and Life Insurance Benefits

Family & Future
* Paid Parental Leave - For both birthing and non-birthing parents.
* Pension plan with employer contributions

Growth & Recognition
* Online Learning Platforms – Fuel your professional development.
* Competitive Salary & Bonuses – Your contributions are valued and rewarded.