Associate Accessibility Analyst

The Associate Accessibility Analyst supports accessibility audits and user experience testing of student-facing content to ensure compliance with WCAG 2.2 AA standards. This includes both internally and externally developed course and assessment materials. The role is responsible for organizing evaluation results into clear, actionable reports for communication with WGU stakeholders and vendors. Additional responsibilities include managing captioning and transcript requests for media assets used in courses. Collaboration with team members in both in-person and virtual settings is essential.

**Primary Responsibilities**

* Assists with accessibility assessments of websites, documents, and multimedia content.

* Collects, analyzes, and documents data related to accessibility issues in a clear and concise manner.
* Contributes to the preparation of detailed reports on accessibility evaluations for stakeholders and vendors.
* Collaborates with higher-level accessibility analysts to perform audits and recommend improvements.
* Maintains current knowledge of accessibility guidelines, including WCAG 2.2 AA, and participates in relevant training.
* Communicates accessibility evaluation results effectively to WGU stakeholders and vendors.
* Partners with various departments to support remediation of identified accessibility issues.
* Tests and evaluates accessibility tools and solutions.
* Manages captioning and transcript requests for media assets in courses and assessments.
* Provides one-on-one accessibility coaching and Q&A support to staff.
* Reviews course and assessment content to identify and implement accessibility improvements.
* Assists in the creation and maintenance of accessibility training materials.
* Performs other related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.