Digital Accessibility Analyst (Contract)

Reporting Location:Toronto - 1 Concord Gate

**ABOUT US**

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

**WHAT MATTERS THE MOST**

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

**WHY WE THINK YOU WILL LOVE THIS ROLE**

As our Digital Accessibility Analyst, you will work closely with our Accessibility Team to be the agency’s advocate of accessibility and help teams with implementation and testing to create engaging and interactive digital activations that cater to all consumers including those with disabilities (e.g., vision, hearing, physical, cognitive, temporary and situation disabilities, etc.). This role is about setting up the teams for success and establishing your mark within the agency.

Finally, we work towards helping our people achieve their goals for a successful working experience.

**WHAT YOU WILL BRING TO THE ORGANIZATION**

You have the ambition and energy to help make tms famous for its work and inspire clients and colleagues. You will be an accessibility expert, someone with an agile mindset and experience partnering with multiple stakeholders across the agency. You will join a collaborative team whose work is integral to ensuring TMS digital experiences are usable by the widest array of people.

**ROLES AND RESPONSIBILITIES**

* Is a Digital Accessibility subject matter expert that will help with program audits and accessibility implementation.
* Must be a motivated and self-directed individual with knowledge of WCAG guidelines and a focus on web and mobile-based applications, as well as mobile gaming.
* Must be a subject matter expert in Web Content Accessibility Guidelines (WCAG) and have a thorough understanding of legal requirements across different markets.
* Attain comprehensive proficiency in the accessibility toolkits utilized internally and by our clients.
* Collaborate with internal teams to ensure accessibility compliance throughout the development process, including concept evaluation, wireframes, designs, content creation, development, and testing.
* Work closely with the Senior Director of Digital Delivery and Senior Digital Accessibility Analyst to drive company-wide accessibility initiatives.
* Serve as a liaison with external accessibility vendors for testing purposes.
* Oversee the accessibility of digital content across various platforms, encompassing emails, websites, in-app web views, and gaming experiences.
* Assist teams in comprehending and addressing feedback from internal reviews and 3rd party accessibility audits.
* Documenting accessibility issues and providing clear remediation solutions to UX, Design, Copy/Content, and Development teams.
* Perform other duties as assigned.

**SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE**

* 3+ years of experience conducting WCAG accessibility reviews for web and mobile applications, within an agency environment.

* Experience in reviewing concepts, wireframes and designs by calling out accessibility improvement and potential WCAG failures.

* Proficiency in HTML, CSS, and JavaScript, with experience reviewing code and implementing or advising on remediation to ensure proper semantic markup, correct ARIA usage, and accessible component behavior.
* Skilled in producing clear audit documentation, with actionable remediation guidance for both technical and non-technical stakeholders.
* Experienced with assistive technologies, such as JAWS, NVDA, VoiceOver (iOS), and TalkBack (Android).
* Experienced with various testing tools such as Axe DevTools, WAVE, Bookmarklets, and color contrast analyzers.

* Able to provide and review accessible content copy, including alternative text, ARIA labels, closed captions, and audio descriptions.

* Proficient in project management and collaboration tools such as Confluence, Jira, Smartsheet, Microsoft Teams, Slack, and MS Office.

* Actively engaged in the accessibility community and committed to advancing inclusive digital experiences.

* Highly organized, adaptable, and solution-oriented, with strong communication and stakeholder management skills.

* Certified Professional in Accessibility Core Competencies (CPACC) or working towards equivalent certification
* Understanding various accessibility laws such as ADA and EAA, and their requirements.
* Nice to have: Familiarity with gaming accessibility, with knowledge of various accessible gaming guidelines.

Starting salary between$45/hr CAD

**TOTAL REWARDS**

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

* Our commitment to rewarding results
* Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model

Tuition reimbursement and student loan repayment assistance

Inclusive employee resource groups

**EQUAL OPPORTUNITY EMPLOYER**

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**RECRUITING AGENCIES**

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.