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Sr. UX Designer, VP

JPMorgan Chase Bank

Columbus, OH,US

Full Job Description
Are you passionate about understanding users and creating improved experiences for them?
Do you like to solve for great experiences for users with complex, fast-paced, information overloaded jobs?

If so, we would love to hear from you! As part of our team, bring your solid foundation in design thinking, collaborate with other UX team researchers and designers, and partner with business and technology teams to ensure projects meet business goals and timing while delighting Legal users.

Create wireframes, UI designs, and interactive prototypes.
Share your designs to solicit constructive feedback.
Provide constructive feedback and innovative ideas within your team.
Collaborate with UX Researchers for journey maps, personas, and concept and usability testing.
Partner with business and technology/development teams to launch solutions that balance business, user, and technical priorities.
Present your designs with expertise and rationale while advocating for the end user experience.
Distinguish feature requests and design revisions from user goals and objectives.
Identify opportunities for design and process improvements and drive their implementation.
Work with developers to best meet the intended design.
Work on multiple projects with varying levels of UX engagement, time to complete, and expectations.
Leverage and contribute to our design system.
Evangelize UX and design thinking benefits and process to business, technology, and other key stakeholders.
Mentor and guide more junior designers and collaborate with our overall design team to advance each other's learning and skills.

Bachelor's degree in a UX/HCI, graphic design, or related field.
7 or more years in the UX Design field.
Skilled with standard UX software such as Figma, Sketch, and InVision.
A11y knowledge or experience.
Experience managing design initiatives/programs from discovery to delivery.
Understanding of software and product development processes and how UX aligns.
Experience collaborating with researchers, product owners, technology/development team, and leadership.
Good communication, listening, and resolution skills with peers, leadership, and other key stakeholders.
Able to meet milestones/timelines on time and on budget.
General understanding of the capabilities of modern web application technologies: HTML, CSS, JavaScript, Angular, Bootstrap, LESS/Sass, React.

To be considered for this position, you must have a portfolio available for review (1-2 examples of design projects involving complex apps is a plus).

Qualifications (+)
Master's or other advanced degree in UX/HCI, design, or related field.
Experience with web application technologies: HTML, CSS, JavaScript, Angular, Bootstrap, LESS/Sass, React.
Experience with data visualization.
Experience supporting or conducting UX Research.

To Apply

Submit your resume and portfolio. Your portfolio should include at least 3 examples of work-related projects. In particular, we want to hear about:
The challenge you were trying to solve
The team you worked with and what your specific role was
The design approach you used
Your key learnings
Your involvement in the process of implementing your designs into a functionally coded solution through to launch
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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