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Specialist - UX Accessibility in Charlotte, NC

Ally Bank


Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? The Opportunity The UX Accessibility Specialist is the boots on the ground advocate promoting a well-designed, good experience for all users regardless of ability or access technology. They are the first line of defense when it comes to championing digital accessibility and serve as the voice for those who depend on Ally to practice inclusive design. The UX Accessibility Specialist reports to the Director of Inclusive Design within our UX practice, and serves as key member of Ally’s Digital Accessibility Program. The Work Itself * Works under supervision of the UX Director of Inclusive Design to synthesize practical digital design guidance from qualitative research as directed to achieve the highest quality, most inclusive user experience * Partners with Digital Product, UX and IT squads to implement accessible WCAG 2.1 AA industry leading enhancements * Assists in introduction to accessibility training, as well as role-specific accessibility training sessions * Provides squad-level training and technical support in accordance with industry standard W3C Web Content Accessibility Guidelines * Supports the broader UX practice as the SME on accessibility best practices and the principles of inclusive design through 1-on-1 consulting, design crit and office hours identifying issues and optimizing design ahead of development * Engages partners and product teams as the SME on Accessibility for various areas throughout the enterprise, analyzing audits, and delivering reports for supported lines of business * Studies emerging technology and experience patterns to constantly help guide our approach to accessibility * Assists in planning and execution of activities related to Global Accessibility Awareness Month – a month of sessions and workshops to increase knowledge of digital accessibility and inclusive design across the enterprise * Supports planning and presenting on research and emerging technologies in the quarterly Accessibility Guild * Provides expertise to influence the UX design system, and collaborates with Inclusive Design team members to build and maintain an internal digital reference library consisting of standards, specifications, and general guidance on accessibility The Skills You Bring * Ability to communicate with Managers, UX Designers, Developers, and testers to successfully deliver projects and techniques * Demonstrable UX research, concepting, and design skills with a portfolio detailing insights on research and problem-solving * Proficiency in UX design authoring tools such as Sketch or Invision, and a willingness to try new tools * Understanding of mobile and web accessibility with knowledge of JAWS, NVDA, VoiceOver, Talkback and aXe, with a passion to learn more * Strong attention to detail and comprehension of accessibility best practices * Demonstrated understanding of user experience, web content accessibility guidelines (WCAG) 2.1 standards and practices, and WAI-ARIA for both desktop and mobile technology * Deep technical knowledge on proper use of markup to optimize web accessibility * Commitment to continuous learning * Passion to advocate for accessibility and inclusive design * 1+ years experience in user experience design required * 1 year of experience designing for accessibility required * CPACC and/or WAS preferred How We’ll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and child care discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Who We Are Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

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