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Director of Accessibility - Engineering

Fidelity Investments

Durham, NC,US

The Role

As Director of Accessibility, you will focus on developing a unified plan and communications framework for accessibility activities across Personal Investing. You’ll collaborate with accessibility leaders across Fidelity to help drive accessibility compliance, consultations, and guidance to our engineering partners. Your natural aptitude for communicating with senior leaders, assessing engineering impact, and addressing implementation challenges from policy will help you succeed.

Through collaborating with engineers, product owners, and designers, you will help research, build, and improve experiences impacting millions of customers worldwide. This is a high-impact role where you will make the world better for millions of people!

The Expertise and Skills You Bring
Passionate about customer experience and inclusivity
Ability to develop measures and metrics and use them to drive decisions
Outstanding communication skills with an ability to adapt and tailor communications for different audiences
Strategic problem-solver who can identify expansive business opportunities across multiple business groups, independently drive alignment, and execute action plans that bring focus and alignment
2+ years driving accessibility requirements and projects
5+ years of proven engineering Program Management or Product Development, driving efforts across multiple teams
Knowledge of WCAG 2.1 (AA) Guidelines
Detailed understanding of assistive technologies such as JAWS, VoiceOver, and, ZoomText
Experience remediating accessibility issues using web-based and/or mobile technology
Experience with change management and/or driving cultural change
The Team
You work in partnership with squad leaders and other chapter leaders. By demonstrating and promoting Fidelity and agile leadership behaviors, you evolve and sustain our innovative, agile culture.

Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Find your Fidelity at fidelitycareers.com.


Fidelity Investments is an equal opportunity employer.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099

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