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Senior Digital Accessibility Analyst


McLean, Virginia,US

This job is expired.

***This role is based at one of our corporate offices in, McLean, VA, Dallas, TX, Memphis, TN, or Remote***

This is your chance to be a part of an in-house Customer Experience team that’s using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Accessibility Analyst, you will bring your technical skills to a hospitality company with an award-winning culture. On the Digital Accessibility team reporting to Manger, Digital Accessibility, you will support innovative projects including digital initiatives and data reporting to ensure consistent, accessible experiences for our guests and Team Members across Hilton’s digital ecosystem.


Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.


Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Collect, analyze, and report on data from automatic accessibility scanning tools, manual audits, accessibility maturity models, analytics systems, and other platforms to further develop our digital accessibility compliance monitoring program.
Proactively engage with accessibility peers to understand features and functions being deployed and monitor for compliance impact across our digital channels.
Implement accessibility strategy set forth by the Manager Digital Accessibility, to include managing enterprise monitoring tool vendor relationship, implementing accessibility testing methodologies that support CI/CD, and identifying success metrics.
Find opportunities to align accessibility monitoring and auditing activities with strategic business initiatives and product delivery teams' committed work.
Conduct training sessions and workshops to raise awareness about the compliance monitoring and reporting program.
Develop and maintain accurate and comprehensive documentation of accessibility compliance reports, and processes.
How you will collaborate with others:

Provide code-based solutions and examples for common accessibility violations, and partner with front-end developers to implement a consistent, accessible website experience.
Evaluate and recommend accessibility improvements to existing design systems and component libraries.
Work with team members within delivery teams to capture findings from accessibility efforts.
Support delivery teams in their efforts to craft, develop, test, deliver and maintain target accessibility standards.
What projects you will take ownership of:

Oversee Hilton’s enterprise accessibility monitoring program using tools such as Axe Monitor, AxeDev Tools, etc., evaluate scan results and prioritize defects in agile delivery teams' backlogs.
Identify, build, and deliver self-service documentation and in-context training as required to advance software delivery teams’ abilities to deliver accessible and inclusive digital experiences.
Regularly evaluate new monitoring tools, track Web Content Accessibility Guidelines (WCAG) rule changes, and continually refine system processes for improved defect identification and flexible conformance reporting by strategic priorities, platforms, components, and channels.

You have these minimum qualifications:

Three (3) years of work experience in the digital accessibility field.
You have a solid understanding of WCAG 2.1 (all levels) and tactical knowledge of WAI-ARIA and W3C standards-compliant HTML, CSS, and an understanding of mobile accessibility.
Understand and have demonstrable experience in applying accessibility and usability principles, including Universal Design, that impact users with disabilities in the discovery, design/wireframe, user story, development, and testing phases of software development.
Hands on assistive technology experience with at least 2 screen readers (JAWS, Voice Over, TalkBack or NVDA) and one non-screen reader AT such as screen magnification, alternative keyboard inputs, Dragon Naturally Speaking, etc.
Travel up to 10%
It would be useful if you have:

BA/BS or Bachelor’s Degree, or Associate’s Degree or High School Degree/GED plus 10+ years of Technology related experience.
Five (7) years of professional experience.
Five (5) or more years of experience in the digital accessibility field.
Certification in Accessibility (e.g., CPACC, WAS, or CWPA), Mobile Development, or User Experience
Prior experience in the Hospitality industry.

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $65,000-$100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE

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