Web Content Accessibility Support and Development Analyst

Under the general supervision of the Information Technology Supervisor II, the Information Technology Associate provides maintenance and support for Caltrans internal and external websites supported by the Web Design and Support Unit. The incumbent supports two content management system (CMS) stacks, Drupal and Sitecore, and performs day-to-day web operations for both the Caltrans intranet and internet. The incumbent publishes and maintains web content, troubleshoots content and presentation issues, supports routine CMS maintenance tasks, and coordinates with technical teams and business partners to resolve issues and meet publishing timelines. The incumbent ensures compliance with Caltrans web standards and accessibility requirements by performing accessibility reviews for web pages and posted documents, documenting findings, and coordinating remediation with content owners and technical staff. The incumbent supports accessibility conformance aligned to Web Content Accessibility Guidelines (WCAG). The incumbent will support ongoing platform work for the Caltrans intranet, including support and maintenance activities during the Drupal intranet migration from Drupal 7 to Drupal 10. The incumbent assists with content updates, issue triage, testing support, and post-change validation as part of normal web support operations.