Accessibility Manager

The Lighthouse for the Blind, Inc. transforms the lives of people who are blind, DeafBlind, and blind with other disabilities. Through employment opportunities, we are a catalyst for empowerment. We foster self-confidence and instill a life changing affirmation that independence is possible. From our expertise in cutting-edge technology to our understanding of mobility, we help people who are blind and DeafBlind live fulfilling lives.

We believe everyone, no matter their vision abilities, deserves to experience the power of employment. Our goal for each person we reach is to ignite a fire of determination that is centered on the reality that blindness doesn’t define who you are or how you choose to live.

We are currently seeking a person who identifies strongly with our mission and core values to join our team in Seattle as an Accessibility Manager. This is an ideal role for someone who has Five (5) plus years of experience in the ADA/accommodations field, knowledge of an array of adaptive technology hardware, and who is passionate about the work of accessibility for persons who are blind.

Purpose:

This position ensures that employees and service recipients have the accessible equipment, tools, technology, and software, to fully participate in work activities, classes, and program services. It provides solutions to make physical environments accessible. It is responsible for maintaining a plan of continuous improvement for digital and physical environment accessibility.

This position is responsible to implement, track, evaluate, and oversee accommodation and accessibility requests for individuals with visual and hearing impairments, in accordance with Lighthouse policies, industry best practices, and legal accessibility requirements.

Responsibilities:

• Review individual requests for accommodation related to vision or hearing and facilitate necessary accommodation.

• Review organizational accessibility needs and partner with internal stakeholders (Facilities, Operations, IT, etc.) to research and develop org-wide recommendations regarding accessibility, including involving Rehab Engineers, O&M Dept, ADA Centers and other professionals in the field when appropriate.

• Develop and implement written accessibility standards for all LH facilities.

• Update and implement written Accommodations process at all LH locations.

• Partner with and support O&M staff regarding accessibility issues related to mobility and safe travel.

• Consult and act as a resource to other management and staff members in setup of accessible sites, departments, and individual jobs.

• Develop program goals and outcome measures in partnership with VP of ECS.

• Develop and monitor Accessibility budget in partnership with others.

• Coordinate and/or conduct accessibility evaluations for employees.

• Develop and provide training for supervisors and managers about accessible environments and accommodations procedure.

• Schedule, plan, and deliver training for Board members and external stakeholders as needed (ex. Microsoft).

• Work cooperatively with other departments (ex. IT, Operations, and Facilities).

• Document accessibility requests and outcomes in database in a timely way.

• Develop and maintain cooperative working relationships with community agencies and services.

• Represent the Lighthouse in a positive and professional manner at all times.

• Travel to other Lighthouse locations to implement and ensure access at each location.

• Perform other duties as assigned.

Requirements:

• Bachelor's degree in Rehab Engineering, Human Services, Education, technology, or related field preferred, (equivalent education and experience will be considered).

• Comprehensive knowledge of Windows applications, including MS Office suite. Knowledge of alternative browsers.

• Comprehensive knowledge of adaptive software for blind and low vision users, such as Fusion, NVDA, JAWS, etc.

• Knowledge of an array of adaptive technology hardware including but not limited to: refreshable braille displays, CCTV, talking book readers and services, OCR software, braille/qwerty note takers, electronic wayfinding devices, etc.

• Knowledge of mobile operating systems with an emphasis in accessibility features in mobile devices (iOS, Android).

• Mature judgment and sensitivity in interpersonal relations and among diverse groups.

• Five (5) plus years of experience in the ADA/accommodations field.

• Five (5) years working in Human Services or related field, preferably with people who are blind, DeafBlind, and/or blind with other disabilities.

• Demonstrated knowledge of a wide range of accommodation resources.

• Thorough knowledge of general ADA and accessibility issues; especially regarding issues for people who are blind or have low vision, including transportation and workplace issues.

• Ability to travel to remote locations with notice.

• Ability to solve problems quickly and effectively.

• Demonstrated effectiveness in advocacy for accessibility issues.

• Ability to take initiative, function autonomously, and be dependable, while working in close coordination with program staff, supervisor, and other Lighthouse staff.

• Kind, courteous, and professional demeanor at all times.

• Excellent interpersonal communication skills, including preparing written materials, teaching materials, email, as well as in in-person communication, both one on one and in group settings.

• Ability to communicate effectively and enthusiastically about the programs and services offered by the Lighthouse.

• Ability to manage multiple high priority projects with competing deadlines.

• Demonstrated excellent organizational skills.

Company benefits may include:

* 12 Paid Holidays per year
* Up to 17 days of Paid Time Off (PTO) per year
* Medical, Dental, and vision plans
* Long-term and short-term disability, AD&D
* Life Insurance
* 403(b) Retirement Plan with 6% employer match
* Tuition Reimbursement
* Employee Assistance Program (EAP)
* Team Member Referral Bonus Program
* Paid Leave for Service Animal Training
* Focus on Upward Mobility
* Inclusive and Supportive Team Environment

_Please note:_Under the AbilityOne Program, The Lighthouse for the Blind, Inc. gives hiring preference to individuals who are legally blind. Any decision to disclose a disability by an applicant related to the hiring preference is completely voluntary. Requesting such information is also a part of our affirmative action efforts. Information that is disclosed will remain confidential. Also, your decision not to disclose disability status_will not_have a negative impact in the hiring process.

The Lighthouse for the Blind, Inc. is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, the use of a dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local law.