Web & Digital Experience Developer


Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

Under the guidance of the Director of Public Relations and Marketing, the Web & Digital Experience Developer shapes, manages, and evolves TCC’s digital brand identity. This position works collaboratively with a creative and technical team to design, develop, and maintain accessible (WCAG 2.0 AA), user centered, mobile first websites and digital platforms that reflect and reinforce the college’s mission, values, and strategic marketing goals.

Responsibilities include:

* Ensure brand consistency across all digital platforms through standards‑based layout, typography, color, and interaction design.
* Create and manage templates, themes, and reusable components that reflect the college’s tone, style, and messaging.
* Collaborate with marketing and content teams to ensure cohesive storytelling, SEO alignment, and effective content delivery across web and digital channels.
* Implement modern web technologies (HTML5, CSS3, JavaScript/TypeScript, PHP) and CMS platforms (WordPress, Drupal) while supporting legacy implementations (jQuery, ExpressionEngine, CodeIgniter) during transition.
* Integrate analytics tools to monitor performance and user behavior (Google Analytics 4 and Google Tag Manager), applying privacy‑aware practices that avoid sending PII and honor FERPA and Virginia’s VCDPA.
* Maintain accessibility and compliance with Section 508 and WCAG 2.0 AA; incorporate routine checks and corrective actions.
* Engineer for performance guided by Core Web Vitals (including INP), balancing design intent with speed and stability.
* Coordinate with the Office of Information Systems (OIS) to maintain stable, secure hosting, including CDN/WAF protections, SSO integrations (SAML/OIDC with InCommon/Shibboleth), backups, and monitoring.
* Leverage AI tools and platforms to increase efficiency in code generation, planning, troubleshooting, documentation, and delivery; utilize AI‑augmented IDEs and programming agents where appropriate.
* Provide training and support to staff and content contributors; conduct regular audits and quality checks to maintain usability, performance, accessibility, and brand alignment.
* Stay current with web standards, accessibility requirements, analytics practices, security guidance, and emerging tools to continuously enhance TCC’s digital presence.
Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications 1. Proficiency in HTML5, CSS3, JavaScript (ES6+), and PHP; ability to write clean, maintainable code and debug across the stack.
2. Knowledge of front end architecture and component based development using TypeScript with React/Vue/Svelte; ability to build and maintain reusable components and templates.
3. Experience with CMS platforms (WordPress or Drupal) including template/theme/plugin development; familiarity with headless/hybrid patterns and SSG/SSR (e.g., Next.js/Nuxt).
4. Ability to support and pragmatically modernize legacy codebases using jQuery, ExpressionEngine, and CodeIgniter (MVC); ability to modernize jQuery‑heavy codebases pragmatically.
5. Working knowledge of relational and non-relational databases; ability to integrate third party services and APIs (REST/JSON and, where applicable, XML) with appropriate authentication and error handling.
6. Practical application of WCAG 2.0 AA/Section 508 accessibility standards in both code and content workflows; proficiency with automated and manual testing methods.
7. Understanding of performance optimization guided by Core Web Vitals (LCP/INP/CLS), including image, font, render path, and interaction responsiveness improvements.
8. Ability to implement analytics and tagging (Google Analytics 4; Google Tag Manager) including data layer design; understanding of server side tagging tradeoffs for data quality, performance, and privacy.
9. Awareness of FERPA and the Virginia Consumer Data Protection Act (VCDPA) as they apply to web data collection, consent, data minimization, and retention.
10. Familiarity with secure by design practices and the OWASP Top 10; ability to use OWASP ASVS guidance for design and verification; sound package/dependency hygiene (npm/Composer).
11. Experience with managing web servers (Windows and Linux) and related services, performing site reliability engineering tasks, configuring and maintaining CDN/WAF protections, monitoring, secrets management, and SSO integrations (SAML/OIDC; InCommon/Shibboleth); working knowledge of LAMP environments and exposure to Windows-based development.
12. Understanding of technical SEO fundamentals (structured data, sitemaps, crawl/index health) aligned with performance and accessibility.
13. Working knowledge and understanding of AI tools and platforms, proficiency with prompt engineering, and practical use of AI to improve efficiency in code generation, planning, troubleshooting, documentation, and delivery.
14. Product oriented collaboration with clear, proactive communication; ability to enable and govern distributed authors; strong organization and documentation skills; ability to work independently and meet deadlines with professionalism and sound judgment.
15. Experience designing and building accessible, responsive websites using HTML/CSS, JavaScript (ES6+), and PHP, including CMS template/theme/plugin development in WordPress/Drupal and integration with institutional systems; experience with headless/hybrid patterns is a plus.
16. Hands‑on experience with Google Analytics 4 and Google Tag Manager; understanding of server‑side tagging preferred.
17. Familiarity with OWASP Top 10 and ASVS; working understanding of FERPA and VCDPA in the context of web measurement and personalization.
18. Data and integration experience with REST/GraphQL, JSON/XML, and MySQL/SQL; ability to handle keys/tokens and error states appropriately.
19. Experience with developing, implementing, and maintaining Linux and Windows‑based systems and development; prior experience with Oracle integration.
20. Experience with AI‑augmented IDEs, CLI’s, and programming agents (e.g., Cursor, Windsurf, Gemini CLI, Claude Code).
Additional Considerations 1. Familiarity with Azure, AWS, Google Cloud Platform (GCP), and/or Vercel for hosting, CI/CD, and edge/runtime workflows.